Front Receptionist

1 week ago

Brisbane, Queensland, Australia Ilsc Education Group Full time

**Job Description - Student Services (Front Reception)**

**Overview of role**

Front receptionists are responsible for the general administration and organization of student services.

The school and management encourage and look forward to ideas, thoughts, agreement and disagreement as we walk forward in a collaborative and respectful way through the operations, roles, projects and goals of the school's undertakings.

**DUTIES & RESPONSIBILITIES**

The duties of this position include, but are not limited to:

- Acting as the face for the school and greeting people when they come through the door
- Accepting student assessments and processing submissions
- Answering the phone, transferring calls and taking messages
- Preparing student orientation packs and assisting with orientation
- Helping students with questions and problems and leading them to the correct department
- Printing ID cards, certificates and letters of completion
- Assisting the director/administration manager with assigned tasks
- Doing coffee and/or snack runs for guests
- Ensuring the school is neat and tidy
- Maintaining the English Only Policy
- Attending general staff and team meetings and training sessions as assigned

**REPORTING**

The front reception reports directly to the Student Services Manager.

**HOURS OF WORK**

Monday to Friday, Full time 8am - 7pm (38 hours: Monday to Friday), hours to be discussed prior to contract.

**ABOUT ILSC**

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, and India, some of the world's most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 8 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide, and Perth, Australia.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.

Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs.

**Our Core Values**
- **PASSION**: To enrich & transform people's lives
- **INNOVATION**: To evolve through creativity & diversity
- ** RESPECT**: To treat everyone with compassion & dignity
- ** COLLABORATION**: To build community & achieve more together
- **INTEGRITY**: To act responsibly & ethically in everything we do

In accordance with ILSC's Accessibility Policy, ILSC is committed to providing a barrier-free environment.

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