Technical Writer

4 days ago

Brisbane, Queensland, Australia Ntt Full time

**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?**

Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

**Want to be part of the team?**

We're seeking a Technical Writer to join our team for an initial 12 month contract to assist with developing SOP's across Windows, Wintel and VMware environments.

**Your day at NTT**
- Review and document the "current state"
- Develop SOP around systems administration activities in line with ITIL v4
- Ensure all processes are compliant to ITIL v4 framework
- Manage, configure, troubleshoot and support on-premise servers
- Provide end user hardware support
- General infrastructure support, backup, disaster recovery planning
- Ensure all changes are compliant to ITIL v4 framework

**What would make you a good fit for this role?**
- NV1 Cleared or an Australian Citizen willing to go through the clearance process
- Willingness to work 5 days per week on site in Brisbane CBD
- ITIL v4
- Demonstrated experience as a Technical Writer or Infrastructure support / Systems Administrator / Wintel Engineer
- Comfortable with producing SOP's for general IT infrastructure

**Technical knowledge across**
- Windows Server
- Linux RHEL (would be a bonus)
- SCCM, SCOM
- Active Directory, Group Policy, DFS, DNS, DHCP
- Citrix
- VMware
- Cisco UCS
- Powershell Scripting

For more information about this or other opportunities, please contact Daniel Farrell. Please quote our job reference number 574791.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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