Manager, Training Academy

**Work type**:
Full-Time (Permanent)**Location**:
Brisbane**Job type**:
Training**Applications close**:
13 Feb 2025 E. Australia Standard Time

**Manager, Training Academy**:
Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

**About the role**

As the **Manager, Training Academy**, you will lead the planning, design, and delivery of learning initiatives that drive capability, competence, and compliance across all areas within the Training Academy. Reporting to the **Head of Training & Standards - Flight Standards**, you will develop and execute a strategic learning framework to ensure high-quality, efficient, and cost-effective training solutions that align with business objectives.

In this role, you will be responsible for shaping the future of operations-related training, ensuring our teams are equipped with the skills and knowledge to excel.

**Further responsibilities include**:

- **Learning Design** - Lead the design and development of training programs, ensuring competency-based learning, standardised course materials, and alignment with adult learning principles.
- **Training Delivery** - Oversee the effective delivery of training programs, ensuring compliance with regulatory and operational standards while optimising trainer resources.
- **Training Standardisation** - Implement professional development initiatives, monitor trainer performance, and maintain high-quality training outcomes.
- **Operational Planning** - Work with Workforce Planning to develop training schedules that align with operational needs and resource availability.
- **Continuous Improvement** - Drive transformation initiatives, optimise training delivery, and implement innovative learning solutions to enhance efficiency and effectiveness.
- **Financial & Resource Management** - Ensure training programs are delivered within budget, meet key financial KPIs, and align with business objectives.
- **Leadership & Team Development** - Build team capability, provide coaching and feedback, foster a customer-focused mindset, and ensure compliance with training and operational standards.
- **Safety & Compliance** - Ensure adherence to safety, security, and resilience programs, complete mandatory training, participate in WHS consultations, and promote a culture of safety.

**Who we're looking for**:

- Tertiary qualification in Aviation, Training, or a relevant management discipline.
- Extensive experience in the aviation industry, specifically in training and education, compliance, and operational management.
- Proven background in learning management systems, competency-based training design, and adult learning principles.
- Demonstrated leadership experience in a complex, highly regulated operational environment.
- Strong understanding of aviation safety management systems (SMS) and risk management frameworks.

**Desirable Requirements**:

- In-depth knowledge of CASA Advisory Circular AC 119-12 and Australian aviation regulations.
- Understanding of Ground Operations policies, procedures, and compliance frameworks.
- Experience in business analytics to drive training efficiency and effectiveness.
- Ability to interpret complex regulatory information and translate it into practical training solutions.

**We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to)**:

- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- 'Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

**When everyone is included, everyone wins**

**Ready to apply?**

We're ready to hear from you.