Store Manager
1 week ago
This is why we continue to be a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators.We are looking for an experienced Store Manager to join the team on a full-time basis.
Join a collaborative, team-focused culture and kickstart your next career move.What we offer: The opportunity to work with designer bathroom products and fittings On the job training Monthly staff bonus (based on KPI's) Staff discount on product Immediate start The Opportunity: Complete store managerial duties including banking, budgets and rosters Consistently achieve sales, store and personal KPI targets by training, motivating, mentoring and providing feedback to staff Action staff hiring, promotions and disciplinary procedures (where required) Ensure thorough induction and training for all new staff members Ensure high levels of customers satisfaction through excellent service and maintaining a fully stocked store Manage all issues arising from staff or customers (complaints, grievances etc) Manage trade accounts for store (if applicable) Manage stocktaking and stock control for store Manage the receipt and distribution of shipments Maintain showroom and warehouse ensuring it is kept clean & safe at all times Reporting and sales management Implement, train, monitor and adhere to company WH&S standards Implement, train, monitor and adhere to company policies and procedures Skills & Experience: Driver's License advantageous Forklift License advantageous At least 3+ years of experience in a similar role with a strong track record of delivering high levels of customer service.
Also experienced in managing day-to-day store operations, including stock control, sales processing, and financial accuracy.
Able to lead by example and have the ability to empower and develop your team, ensuring high levels of engagement and accountability.
Able to put the customer at the centre of everything you do, ensuring every interaction is helpful, respectful, and solution focused.
Management experience in the retail sector is preferred (plumbing or interior sales advantageous) Experience in managing and meeting KPI's Good level of computer literacy and MS applications Ability to build effective working relationships Solid communication and interpersonal skills Staff and Customer management skills Strong organisational skills Other Benefits Include:
• Unlimited access to the GO1 learning platform
• Discounts with hundreds of retailers through our HRIS platform
• 24/7 mental health and wellness support through SonderApplicants who reach the final stage of consideration for this position will be required to authorise a criminal history check.
It's important to emphasise that individuals with a criminal history are not automatically disqualified from applying for this position.
Each application will be assessed based on its individual meritsThis role requires a reliable, motivated individual who works well within a small team.
If this is you hit the apply button now.Due to the expected high number of applicants only successful candidates will be notified.Applications close: 25th September 2025Company Overview Since 2004, Highgrove Bathrooms has been supplying Australians with the highest quality bathroom, kitchen, laundry products and fittings.
This is why we continue to be a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators.
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