Big W

3 days ago


Sydney, New South Wales, Australia Citrus Group Full time

Get into the holiday spirit with our award-winning contact centre, proudly recognized with the CSIA Australian Service Excellence Award for Large Contact Centre in 2021, 2022, and 2023
The Role:Big W, one of Australia's most cherished brands, is preparing for a joyous Christmas season and has exciting Christmas Casual roles available within their Big W department
We're looking for enthusiastic Customer Service professionals to help spread festive cheer in our Mascot office.In this role, you will: Handle inbound calls, emails, and chat messages with a warm, friendly touch.
Assist new and existing customers with Big W inquiries, ensuring they enjoy a smooth and merry shopping experience.
Bring your creativity and lateral thinking to navigate multiple platforms with ease.
Position Details: Type: Casual role - short term assignment (until the end of December).
Hours: Shifts are provided between Monday to Friday, 9 AM to 5 PM Location: Onsite at Mascot office - 10 min walk from Mascot train station, onsite parking and a free shuttle bus.
Note: You won't need to work on Christmas Day or New Year's Day
Why Big W?
At Big W, we celebrate not only our commitment to customer service but also our fun, work environment and you'll be guided by top experts while making spirits bright this holiday season.
This role will suit those who thrive in a fast paced and dynamic environment where no 2 days are ever the same
Apply now


  • Category Manager

    3 days ago


    Sydney, New South Wales, Australia Big W Full time

    **What we're like**At BIG W everyday's a big day. For you, this could be the start of something big.There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play to help make a real difference for families by providing real value, real solutions and real care.If you have a passion for designing and...


  • Sydney, New South Wales, Australia Big W Full time

    **At BIGW, a job is never just a job.**It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire join BIG W's journey to be a true purpose lead digital retailer enabled by great store network and you're...

  • Pricing Specialist

    4 days ago


    Sydney, New South Wales, Australia Big W Full time

    **What we're like**At BIG W everyday's a big day. For you, this could be the start of something big. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play to help make a real difference for families by providing real value, real solutions and real care. If you have a passion for designing and...


  • Sydney, New South Wales, Australia Big W Full time

    We have a permanent full-time opportunity for a Quality & Compliance Manager to join our Product Quality & Compliance team. The Product Quality and Compliance Manager is accountable to ensure that across the BIG W business product safety, quality and compliance is embedded within the day to day operations to deliver our BIG W purpose " Making a real...


  • Sydney, New South Wales, Australia Big W Full time

    **At BIGW, a job is never just a job.**It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire join BIG W's journey to be a true purpose lead digital retailer enabled by great store network and you're...

  • Planner Big W

    4 days ago


    Sydney, New South Wales, Australia Wliving Full time

    **Planner - Sydney- Be part of a skilled and collaborative planning team- Think BIG and join one of Australia's biggest retailers14 month contract available**We are Woolworths Group**We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - 'to create better experiences together for a better...

  • General Manager

    4 days ago


    Sydney, New South Wales, Australia Big W Full time

    **What We're Like:**At BIG W everyday's a big day. For you, this could be the start of something big. There are over 17,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play to help make a real difference for families by providing real value, real solutions and real care. If you have a passion for designing and...


  • Sydney, New South Wales, Australia Big W Full time

    **At BIGW, a job is never just a job.**It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you're looking for a place to develop, you could be who we're...

  • Store Manager

    3 days ago


    Sydney, New South Wales, Australia Big W Full time

    **Lead and inspire your team to drive transformational change**- Above market, competitive salary packaging- Develop a high performing, customer led team- Utilise your commercial acumen to achieve your BIG W vision**What we're like**BIG W's best and most valued asset is its team of 22,000 passionate people in Australia and Asia. We believe the most vital...


  • Sydney, New South Wales, Australia Big W Full time

    **Group Product Manager- Join an iconic Australian brand as Group Product Manager- Permanent role within a truly flexible team- Lead a team of high-performing Product Managers- Office location: Norwest, Bella Vista and Surry Hills, Sydney**About Big W X**At Big W X, we're here to create better everyday experiences for our customers and make a real difference...