Servicenow And Oracle Ebs Operations Manager

5 days ago

Canberra, ACT, Australia Act Government Full time

Digital, Data and Technology Solutions is looking for an energetic person to join the Corporate Applications Section as the ServiceNow and Oracle EBS Operations Manager.
- Oracle E-Business Suite (EBS) Technical Team - who provide technical support and developments services for the Territory's Whole of Government Oracle E-Business Suite system.
- ServiceNow Administration Team - who provide development, systems administration, support, and maintenance for the Territory's Whole of Government ServiceNow platform.

The Operations Manager will provide ongoing technical advice to a range of stakeholders, with a view to assuring the overall performance, governance, relevance, and day-to-day operations of ServiceNow and Oracle E-Business suite services for the ACT Government. Additionally, the Technical Manager will have a focus on maturing overall technical capability of the services and the resources within it.

The Operations Manager will be an experienced practitioner with broad technical skills and a highly developed understanding of ICT principles and frameworks. The role will also engage broadly to support the organisational objectives of the Technology Services Branch (TSB) and be a key contributor to the enablement of hybrid service delivery and design thinking in DDTS.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply. Hear about CMTEDD from some of our staff.

**Eligibility/other requirements**:

- A current ACT Government baseline security clearance or ability to obtain one is mandatory.
- This position does not require a pre-employment medical.
- This position does not require a Working with Vulnerable People Check.

**Highly Desirable**:

- Tertiary qualifications in a relevant STEM field such as Software Engineering, Information Technology, Information Systems etc.
- Possessing an Infrastructure Technology Information Library (ITIL) Foundation Certificate or strong knowledge of ITIL.
- Project management experience and/or qualifications.

***

**Note**:This is a temporary position available immediately for up to six months with the possibility of permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

This position may be moving to a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers may not have a designated workstation/desk.

Working from home part time may form part of the flexible work arrangements for this position.

***

**How to apply**:After reviewing the Position Description, please address each of the seven capabilities listed in the "What you require" section of the Position Description, describing your experience and claims of suitability for each capability.
Applications should be limited to cover sheets, applicant curriculum vitae, not more than two pages of capability response.

***

LI-DNI

**Note**:
This is a temporary position available for six months with possibility of permanency.

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