Ict Systems Officer

24 hours ago

Perth, Western Australia Persolkelly Full time

This position is responsible for providing technical advice and the provision of information technology desktop support and services to all systems and users.

**ICT Systems Officer**

**Location
- Jarrahdale Serpentine**
**Hours
- Full time 38 hours**
**Start date
- ASAP**
**Finish date
- 6 weeks**
**Rate of pay
- Happy to negotiate dependant on experience**

**Position Summary**:
This position is responsible for providing technical advice and the provision of information technology desktop support and services to all systems and users.

**Position Responsibilities**
- Knowledge and ability required to support telecommunication technology and systems.
- Knowledge and ability used to support and maintain operating systems and utilities and to provide direct user support.
- Abilities used to plan, organise, evaluate and be responsible for quality of own work and contractors.
- Knowledge and ability used to support the Senior ICT Systems Administrator as required.
- Sound knowledge of operation, installation and maintenance of personal computer-based software, computer operating and network systems, particularly Microsoft Products.
- Extensive knowledge of Information Technology and telecommunications practices and trends.
- Ability required to relate to customers at all levels within the organisation in a professional, timely and customer focussed manner, with an emphasis on clear communication and customer feedback.
- Good communication skills will be used to provide verbal and written information to customers that is correct, factual, timely, customer focused and in accordance with relevant Regulations, Policies and Procedures.
- Makes recommendations to the Senior ICT Systems Administrator on improvements, to ensure an effective, accurate, cost-effective service given to the customer.
- Provide support and services.
- Provide an effective and efficient IT support to all users.

**Essential Criteria**
- Possession of relevant qualifications and or experience, minimum of 3-5 years' experience.
- Demonstrated experience working and providing IT helpdesk support and service, and IT processes.
- Sound time management, prioritisation and initiative are essential.
- Excellent customer services and communication skills.
- "C" class driver's license.

**Desirable Criteria**
- Previous experience working within Local Government.
- Previous Content Manager and Technology One experience.
- An understanding of ITL (certification well regarded but not required).

You must also be able to pass a national police clearance if successful.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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