Assistant Showroom Manager

1 week ago


Sydney, New South Wales, Australia King Living Inc. Full time

Overview
Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.
Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.
King Living has expanded from a homegrown business into a global brand.
A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China, and Thailand.
At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment.
We take pride in our past accomplishments and are thrilled by the possibilities of the future.
The Opportunity
We are looking for an experienced and organised Assistant Showroom Manager to lead, mentor and motivate our team at the Annandale Showroom.
As one of our King Living brand ambassadors, you are personable, positive, dynamic, proactive, and easily engage with the team, key stakeholders and customers, building strong relationships to deliver the best customer experience.
In this role, you will lead the team from the front to achieve sales targets, ensure the smooth running of the showroom which is a 7-day operation, manage our people and stock management.
You will have passion, drive and ambition to grow and develop through the business.
You are hands on and passionate about our products whilst providing ongoing product training and knowledge to the team as well as the day-to-day people management.
Full-time role (you will need to be available to work a day on the weekend)
To be successful you will be confident with customers, experienced and focused in supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.
The Role
Maintain and support the daily operation of the showroom according to King Living standards, following policies and procedures including Work, Health & Safety
In the absence of the Showroom Manager, you will conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions
Present the showroom and our product to the highest standard and to provide outstanding customer service
Effectively manage the team to achieve business goals, whilst facilitating ongoing product and sales training, whilst building a strong, collaborative culture
Liaise and help to facilitate the smooth running of stock replenishment in partnership with our supply chain team
Establish and build customer relationships and manage and resolve customer complaints as required and in partnership with the Showroom Manager
Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and point of sale
Be across our competitor product offerings and promotions
About You
Previous experience in a premium brand environment
You are customer obsessed
Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
Ability to understand store budgets, to effectively run an operational showroom
High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers
Experience working with textiles, furniture design or Interior Design (this would be advantageous)
A team player who is flexible, and adaptable to assist the greater team when required
Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns
Confident communication skills, both written and verbal, with excellent professional presentation
Intermediate ability in computer skills, including the Microsoft Office suite and SAP
Our Values and Benefits
Our Values: Passion, Integrity, Collaboration, Innovation – these are the values that unite us, inspire us and set us apart.
They're not just words; they're the heartbeat of King Living, pushing us to be our best.
Career development and ongoing product training
Supportive and friendly team environment with a true family feel
Generous employee, family, and friend\'s product discounts
Opportunity to earn a team-based commission (uncapped) as well as individual and showroom bonuses
Discounted health insurance, retail brands and vouchers
Paid Parental leave
Australian owned company with a growing global footprint
EAP to support your ongoing health and wellbeing
Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.
King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status
Apply Now
To apply for this role please complete the form bellow.
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