Assistant Showroom Manager

King Living, founded in 1977, has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods. King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China and Thailand.

We are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

The Opportunity

We are looking for an experienced and organised Assistant Showroom Manager to lead, mentor and motivate our team at our new Balgowlah Showroom. As one of our King Living brand ambassadors, you are personable, positive, dynamic, proactive, and easily engage with the team, key stakeholders and customers, building strong relationships to deliver the best customer experience. In this role, you will lead the team from the front to achieve sales targets, ensure the smooth running of the showroom which is a 7-day operation, and manage our people and stock management. You will have passion, drive and ambition to grow and develop through the business. You are hands on and passionate about our products whilst providing ongoing product training and knowledge to the team as well as the day-to-day people management. This is a full-time role and you will need to be available to work a day on the weekend.

The Role

• Maintain and support the daily operation of the showroom according to King Living standards, following policies and procedures including Work, Health & Safety.
• In the absence of the Showroom Manager, conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions.
• Present the showroom and our product to the highest standard and provide outstanding customer service.
• Effectively manage the team to achieve business goals, whilst facilitating ongoing product and sales training, whilst building a strong, collaborative culture.
• Liaise and help to facilitate the smooth running of stock replenishment in partnership with our supply chain team.
• Establish and build customer relationships and manage and resolve customer complaints as required and in partnership with the Showroom Manager.
• Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and point of sale.
• Be across our competitor product offerings and promotions.

• Previous experience in a premium brand environment.
• You are customer obsessed.
• Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture.
• Ability to understand store budgets, to effectively run an operational showroom.
• High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers.
• Experience working with textiles, furniture design or interior design (this would be advantageous).
• A team player who is flexible, and adaptable to assist the greater team when required.
• Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns.
• Confident communication skills, both written and verbal, with excellent professional presentation.
• Intermediate ability in computer skills, including the Microsoft Office suite and SAP.

Passion, Integrity, Collaboration, Innovation – these are the values that unite us, inspire us and set us apart. They are the heartbeat of King Living.

• Career development and ongoing product training.
• Supportive and friendly team environment with a true family feel.
• Generous employee, family, and friend product discounts.
• Opportunity to earn a team-based commission (uncapped) as well as individual and showroom bonuses.
• Discounted health insurance, retail brands and vouchers.
• Paid Parental Leave.
• Australian owned company with a growing global footprint.
• EAP to support your ongoing health and wellbeing.

Our hiring decisions are based on your experience, skills, passion, attitude and alignment to our core values. King Living is an equal opportunity employer; all applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Furniture and Home Furnishings Manufacturing