Operational Readiness Manager

**Operational Readiness Manager **| Sydney, Australia**

At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
- Let's care for tomorrow, so we can create a better future together, for everyone._

The primary purpose of this role is to match the business needs with a streamlined transition from

program to operations, providing a "seal of approval" for all new Technology solutions under the Transformation.

**You'll be responsible for**
- Leading the definition and management of critical operational readiness requirements, milestones, and activities to support the introduction of the Transformation solution into the Australian Operating Entity, while collaborating with local and global teams.
- Ensuring accountability for meeting Operational Readiness criteria and targets, making certain that all functional and non-functional requirements, as well as operational deliverables, are being completed, available, and embedded.
- Driving and tracking performance of operational readiness against defined milestones, while reporting on progress, risks, resolutions, and escalations of issues through governance channels as needed.
- Providing expertise in operational readiness, managing critical interfaces with key business stakeholders including Transformation Vertical Leads, Horizontal Leads, and IT Leads.
- Reviewing and influencing operational readiness requirements to ensure they are being addressed in security and risk assurance processes and are being effectively mitigated.
- Defining and communicating operational readiness capability requirements to the business.
- Managing and facilitating operational readiness exercises to support stakeholders in preparing to operate and maintain the new assets and capabilities being delivered.

**About you**
- Seasoned project manager with a strong background in operational readiness or service design for similar large programs. Comprehensive knowledge of the general insurance industry and financial services.
- Experience in building and executing UAT plans, including tracking, defect resolution, and sign-off
- Extensive experience and demonstrated broader understanding of the development of vision and delivery of strategy.
- Demonstrated ability to partner and collaborate effectively with senior stakeholders, external partners, and suppliers to establish strong professional relationships and influence outcomes.
- Ability to identify, analyse, and assess risks inherent to the business and put in place appropriate controls/actions to manage the risks for future sustainability.
- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence.
- Ability to identify issues, obstacles, and opportunities, and then develop, present, and implement effective solutions.

**What's on offer**
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

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