Corporate Services Manager

3 days ago

Sydney, New South Wales, Australia Social Sport Full time

**About Us**

Social Sport is Melbourne's largest provider of social sporting competitions with over 12,000 annual participants. Founded in 2005, Social Sport offers Netball, Futsal, Basketball, Volleyball, Footy 7s and Pickleball competitions from a variety of premium locations. Social Sport aims to offer a hassle-free, low-barrier participation option for people of all ages and abilities.

**About The Role**

The Corporate Services Manager holds a pivotal role, steering the organisation towards strategic success, providing high-level administrative & operational support, developing strong internal processes and promoting new & existing programs. The Corporate Services Manager will be responsible for overseeing various administrative functions to ensure efficient and smooth business operations.

**Roles & Responsibilities**
- Provide high-level planning, administrative, analytical and operational support to the executive team
- Manage the office-based administrative team
- Implement and improve administrative, financial and operational processes
- Ensure continued process efficiency across the business
- Promote new and existing programs and initiatives
- Conduct research projects to improve operational efficiency and growth promotion
- Manage existing & negotiate new facility contracts
- Represent the company with external clients and stakeholders
- Monitor and maintain internal IT systems
- Prepare and present regular financial reports

**Experience & Skills**
- Demonstrated experience in the implementation of strategic and operational plans
- Demonstrated experience with computer systems and software products
- Exceptional analytical skills with a strong attention to detail
- Dedicated approach to customer service excellence
- Demonstrated experience with computer systems and software products
- Bachelor degree or higher qualification required

**Please answer the following questions in your cover letter**:

- As our Corporate Services Manager, you will be tasked with conducting research projects to improve operational efficiencies. Can you share an instance where you led a research project, outlining the steps you took, the challenges you faced and the impact the project had on the organisation's success?
- Social Sport relies on internal IT systems to automate tasks and ensure overall efficiency. How would you ensure the monitoring and maintenance of these systems to guarantee seamless operations?
- Social Sport requires our Corporate Services Manager to prepare and present reports. Share a specific example from your experience where you had to analyse data, identify key trends and present insights that influenced strategic decision-making within the organisation.
- Social Sport values a dedicated approach to customer service excellence. Describe a situation where you had to handle a complex customer service issue, and how your actions contributed to maintaining or enhancing customer satisfaction.
- Describe a situation where you successfully led a team. What strategies did you use to motivate and guide the team towards success? How did you address challenges that arose?

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Abbotsford, VIC 3067 (required)

Ability to Relocate:

- Abbotsford, VIC 3067: Relocate before starting work (required)

Work Location: In person

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