Regional Business Support Officer

**Churches** of Christ, Seniors Living, Brisbane**

**Permanent, Full-time Opportunity**

**Imagine working for us**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Access to online learning platforms to further develop your skills;
- Discounts through our large network of retail partners.

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**About the role**

Reporting into the Regional Manager, the Regional Business Support Officer is responsible for providing business support and financial performance analysis to support the Regional Manager and to ensure optimal outcomes Residential Aged Care and Home Care Services.

This role will primarily be based in Brisbane but travel to Townsville, Bundaberg, Ingham, Blackall, and Cardwell will be required. A company provided vehicle can be provided, with co-contributions for private use.

In this role you will:

- Provide summary reports on services monthly financial variances and monitor funding, fortnightly staff hours, weekly occupancy and resident ratios; provide feedback on operations to the Regional Manager and Service Managers; assist managers with annual regional and service budgets.
- Conduct audits of services' business and administrative record keeping and process compliance and recommend improvement In line with the Aged Care standards and COFC polices and procedures.
- Review and report on service staff rostering effectiveness and compliance with organisational process requirements. Monitor the implementation of corrective actions.
- Monitor and analyse outstanding accounts receivable and implement required follow up actions to ensure timely collection.
- Deliver administration and business support training to service and regional staff and assist Service Managers with recruitment and mentoring of administration staff.
- Coordinate and participate in key regional forums including administration staff meetings, business support meetings and management staff meetings.
- Manage regional administration, rostering, travel, staff equipment and accounts payable.

**About you**

You will be a detail orientated business leader with strong financial acumen. Your experience managing profit and loss in a business will enable you to analyse performance and provide advice and recommendations to the Regional Manager. This will ensure the successes and sustainability of the region. You will have strong interpersonal skills and be able to successfully manage expectations of a wide variety of stakeholders. Lastly you will be a team player but also have the ability to work independently.

As the Regional Business Support Officer, ideally your experience and qualifications include:

- Advanced Diploma or Degree qualifications in Business / Finance or equivalent.
- Current driver's license.
- Minimum of five years' experience in business support/financial management.
- Intermediate computer skills with the ability to use Word, Excel, Outlook and PowerPoint.
- National Police Check or the ability to acquire.

Whilst not essential, experience with Residential Aged Care, Home Care and aged care funding is highly desirable.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.
- Under Churches of Christ policy and/or the applicable public health directions, team members are required to be up to date with their COVID-19 Vaccination. As part of the recruitment processes we ask that you provide evidence that your vaccination meets the requirements of Churches of Christ policy or the applicable public health direction._

**To apply**

**Applications will be assessed as received