Delivery Lead

Primary Location

Melbourne, VIC
Job Description Summary

An exciting opportunity has arisen for a Delivery Lead to join ServiceStream in our Corporate sector based on Collins Street, Melbourne
About the Role

Service Stream's Corporate division are currently seeking a Delivery Lead to join our growing team, in Melbourne. The primary purpose of the Delivery Lead role is to undertake planning and execution of all projects and continual delivery work within an agile team(s). The role required an experienced all-round practitioner with hands on experience across both waterfall and Agile methodologies

Nature of position: Permanent, Full Time

Location: Melbourne, VIC

Reporting Line: Head of IT Delivery & Operations Field Solutions

**Responsibilities**:

- Planning and execution of all projects, features, continuous delivery items and support fixes using an agile cadence.
- Experience in leading Agile delivery squads with best industry practices
- Ensure 'right fit' processes and governance are applied to all projects and continuous delivery.
- Working with Strategy and Change group to provide effective demand planning and prioritisation of pipeline initiatives ensuring timely delivery through effective resource planning.
- Effective and timely reporting of progress on all projects and initiatives
- Drive continual improvement of delivery processes to improve efficiencies of both time and costs, effective management of risks and improve the predictability of outcomes.
- Execute effective resource plans to allow the team to expand and contract over time to meet demand and align with budgets. Balance the use of contractors and 3rd party vendors with full-time staff contracts to optimise cost
- Work collaboratively with other agile teams to optimise the use of resources and plan work that cross-portfolio teams.
- Support and develop the use of agile productivity tools. E.g. DevOps, Test Automation etc.
- Working with PMO Lead to ensure resourcing is available to support work delivery.
- Stakeholder management within business groups
- Able to communicate effectively with the technical teams in various roles (developers, testers, etc)
- Effective management of project funding ensuring effective and efficient use of funds.

About You
- Minimum of 5 years experience in software delivery
- Delivered projects or project portfolios in the range of $1m-$5m per annum.
- Experience running Agile Teams.
- Ability to deliver projects directly or manage a small group of project managers where workload expands.
- Experience in or understanding of SDLC and DevOps processes
- Leadership orientated - understands how to motivate and build a high-performance team.
- Can demonstrate a collaborative mindset and team-first approach.
- Ability to balance the need to define and use processes versus delivery outcomes.
- Previous people management experience
- Strong technical and business domain knowledge ideally in Field Service Management and Work Order management
- Prior experience working in Telecommunication, Gas, Electricity and Water Utilities industry domains is preferred
- Hands-on experience with Agile processes, in a software development environment
- Excellent analytical, evaluative, and problem-solving abilities with a keen attention to detail
- Outstanding written and verbal communication skills
- Strong business/client engagement skills
- Proficient in JIRA, Confluence, Microsoft Word, Excel, PowerPoint; Visio; relevant business analysis tool(s).
- Knowledge of systems such as Service-now, Oracle Field Solutions is highly desirable

In return for your commitment, we will support you to achieve your personal best, enrich your career and work as a team to create positive legacies you can all be proud of.

About Us

ServiceStream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

ServiceStream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities.

ServiceStream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities
Department

GBIS

How to Apply