Casual Medical Receptionist

18 hours ago

Australia Win Health Coach Clinic Full time

We are an Integrative Medicine General Practice seeking an experienced medical receptionist to join our friendly and supportive team on a casual basis. As a casual medical receptionist, a willingness to work evenings and Saturdays is required; along with the ability to work varying days (must be available Tuesdays), and shifts/hours throughout the week, averaging 15 hours per week.

**Reporting to the Practice Manager, you will be responsible for all reception duties including**:

- Acting as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork
- Answering telephone calls and responding to enquiries
- Scheduling appointments
- Entering and processing patient billing
- Reconciling daily banking
- Scanning and document management
- Maintaining confidential patient information and records
- Liaising with medical professionals, pathology services, couriers, and other medical suppliers
- Ad hoc administrative tasks
- Maintenance and general cleaning of reception area, consulting rooms, and amenity areas
- Autoclaving and maintaining medical instruments
- Adhering to Practice protocols, policies, and procedures

**Skills & Experience**:

- Prior experience in a healthcare reception role, ideally in a general practice setting
- High level of computer literacy including working knowledge of Microsoft Windows Operating System and Microsoft Office (Outlook, Word, and Excel)
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to work under pressure and respond to fluctuating workflow
- Proven multi-tasking and problem-solving skills whilst maintaining critical attention to detail in a fast-paced environment
- Efficient time management skills and ability to carefully plan and prioritise tasks
- Ability to work both independently with mínimal supervision and also collaboratively within a small team
- Ability to follow direction; accept feedback, learn new tasks, and adapt to change. Strong written and verbal communication skills

The successful applicant must be reliable, possess a strong work ethic and be flexible with hours of work.

Must have had a minimum of two Covid-19 vaccinations.

Please provide a cover letter, addressed to the "Practice Manager".

**You must have the right to live and work in Australia.**

**Job Type**: Casual

Pay: $31.09 per hour

Expected hours: No more than 15 per week

Schedule:

- Afternoon shift
- Monday to Friday
- Morning shift
- Weekend availability

**Experience**:

- Reception/Administration: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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