Customer Advisor

2 days ago

Bendigo, Victoria, Australia Nab Full time

Part-time role based in our Edenhope Branch
5 days per week, Monday - Friday 9am - 2pm
Be empowered to make a positive difference for customers and communities
Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.
More focus on you
All new Customer Advisors receive NAB's tailored onboarding and training program to ensure they are set up for success.
As a reward for your success and passion for helping customers, we offer a multitude of benefits including:
Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.
The Hours
Join our team in this role workingMonday to Friday 9:00am – 2:00pm.
In this role, you will
Support our Edenhope Branch by being the first point of contact for our customers and put them at the centre of everything you do
Assist our customers to identify the most suitable products and services including account opening, unsecured lending and baking transactions
Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
Undertake ongoing training and development to enhance your career development
What You'll Bring
A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
A keen eye for detail that ensures transactions are completed efficiently and accurately
An appreciation for inclusion and the diversity of our customers
An interest in upskilling and career development opportunities with NAB
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit about-us/careers/apply-for-job .
To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.
Unsolicited CVs from agencies will not be accepted.
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