Retail Packing Manager

Company Description
Elevate your career with Jack Link's, a global leader in protein snacking.
If you're seeking a role with a category leader that has ambitious growth plans, this Retail Packing Manager position could be your opportunity to contribute to the future of Jack Link's in APAC.
At Jack Link's, we embrace the wild side.Why Jack Link's?
We're not afraid to innovate or put in the hard work to make things happen.
It's in our DNA.
We've transformed a family recipe into a snacking sensation.
At Jack Link's, we don't just make great-tasting snacks – we create memorable experiences.
Join our close-knit, dynamic team in Mangere, Auckland, and be part of an organisation that values collaboration, growth, and excellence.
As part of the site leadership team, the Retail Packing Manager is responsible for overseeing the day-to-day operations of the retail packing area in a high-volume Biltong and Jerky manufacturing facility.
This includes ensuring all retail-ready products are packed accurately, hygienically, efficiently, and in full compliance with food safety, quality, and customer requirements.
The role also involves managing a team of packing staff, driving performance, and maintaining high standards of productivity and workplace safety.
Job Description
Operational Management
Oversee daily packing operations for Biltong and Jerky retail lines to meet production schedules.
Ensure all products are correctly weighed, sealed, labelled, and packed to customer and regulatory specifications.
Monitor packing efficiency, identify bottlenecks, and implement continuous improvement initiatives.
Food Safety & Quality
Ensure compliance with food safety standards (e.g., BRCGS, HACCP, GMP) during packing processes.
Conduct visual inspections of product and packaging for quality defects.
Maintain accurate and up-to-date records of packing operations, including traceability documentation and quality checks.
Team Leadership
Supervise, train, and support packing team members to ensure high performance and adherence to procedures.
Manage staff rosters, breaks, and timekeeping to optimize productivity and reduce downtime.
Promote a positive safety and food safety culture within the packing team.
Inventory & Packaging Supplies
Monitor usage and stock levels of retail packaging materials and consumables.
Coordinate with the procurement or warehouse team to ensure timely replenishment of packing supplies.
Compliance & Documentation
Ensure packing documentation is completed correctly (batch records, label verification, traceability logs).
Participate in internal and external audits, supporting document retrieval and area readiness.
Key Performance Indicators (KPIs)
Daily retail packing targets achieved (volume and accuracy)
Labour efficiency and downtime reduction
Compliance to food safety and quality standards (non-conformances)
Packaging material usage vs. target
Staff training and adherence to SOPs
Workplace safety incidents and near misses
Work Conditions
Work is performed in a chilled or ambient production environment.
PPE must be worn in accordance with site requirements.
May involve early starts, shift work or weekend work depending on operational needs.
Qualifications
Qualifications and Experience
Minimum 3 years' experience in a food manufacturing environment, preferably in packing or production roles.
Prior experience supervising a team in a fast-paced manufacturing setting.
Sound understanding of HACCP, GMP, and food safety compliance.
Forklift licence (preferred but not essential).
High attention to detail and problem-solving skills.
Strong knowledge of Work Safe Australia's practices for manufacturing environment
Key Competencies
Strong leadership and team management skills
Effective communication and interpersonal skills
Ability to prioritise and manage time efficiently Strong ability to problem solve and lead corrective action
Ability to work under pressure and meet deadlines
Commitment to continuous improvement and food safety culture
Additional Information
Why Join Jack Link's?
Be part of something bigger: Jack Link's is a global brand with a strong presence in the APAC region.
Collaborate across teams: Work alongside our APAC team members to bring our unique culture to life
Supportive environment: Join a fun, cohesive team committed to achieving greatness.
What's Next?
Ready to make your mark?
Click "APPLY NOW" to submit your cover letter and CV.
We can't wait to hear from you
Additional Information:
Applications are open to candidates with eligibility to work in Australia.
Pre-employment checks, including a medical test and criminal convictions check, are required for successful candidates.
All your information will be kept confidential according to EEO guidelines.
Join Jack Link's and become a key player in shaping the future of protein snacking in APAC.
Let's make it happen – together
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