Contact Centre Officer

1 week ago

Sydney, New South Wales, Australia Beaumont People Full time

Close to Public Transport
- Variety of Shifts Available With Shift Penalties Available
- Career Growth Opportunities

Beaumont People is recruiting a Contact Centre Officer on behalf of a specialist veterinary care unit based in North Ryde. They are looking for an experienced Contact Centre Officer. This position offers a diverse workload, with progression and growth. If you're an experienced Customer Service professional with a passion for people as well as Animals and/or Health Care, please apply

**The primary purpose** of this role is to handle inbound and outbound high volume calls related to all things veterinary care or emergency animal situations.

Some of your other responsibilities will include:

- Book and assist clients with appointments
- Take payments over the phone
- Support clients with the process of pet insurance claim

**About You**:

- Proven customer service skills in a similar fast paced environment
- Any medical or veterinary knowledge is a bonus not an essential
- The ability to efficiently, multitask and priorities tasks
- Balanced empathy and emotional integrity
- Attention to detail
- Strong communication skills
- A problem-solving mindset

**What's In It For You**:

- Close to Public Transport
- Permanent Full Time Role
- Supportive and Friendly Work Environment
- Weekend and Shift Penalty Rates
- Career Progression Opportunities
- A Committed Team with Supportive Leaders
- Employee Assistance Program
- Benefit from Staff Discounts
- Enjoy Regular Social Events
- Work Life Balance - Rotating Roster and a Variety of Shifts Available

  • Contact Centre Officer

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm- NSW State Government | Strathfield Location- ASAP Start | Estimated 9month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm**:- **NSW State Government | Strathfield Location**:- **ASAP Start | Estimated 9month temp assignment, potential to...

  • Contact Centre Officers

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Bankstown OR Penrith Locations- ASAP Start | Estimated 5-month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Bankstown OR Penrith Locations**:- **ASAP Start |...

  • Contact Centre Officers

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Bankstown OR Penrith Locations- ASAP Start | Estimated 4-month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Penrith Location**:- **ASAP Start | Estimated...

  • Contact Centre Officers

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Penrith Location- ASAP Start | Estimated 4-week assignment, STRONG potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Penrith Location**:- **ASAP Start | Estimated 4-week assignment,...

  • Contact Centre Officer

    5 days ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri- NSW State Government | Kingscliff Location- ASAP Start | Estimated 4-month temp assignment, potential to extend- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:- **NSW State Government | Kingscliff Location**:- **ASAP Start | Estimated 4-month temp...

  • Contact Centre Officers

    1 week ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    $33 per hour + Super | 38hours per week, 8am-4pm or 9am-5pm- Not-For-Profit Organisation | Norwest Location- ASAP Start | Estimated 3-month temp assignment, potential to extend- **$33 per hour + Super | 38hours per week, 8am-4pm or 9am-5pm**:- **Not-For-Profit Organisation | Norwest Location**:- **ASAP Start | Estimated 3-month temp assignment, potential to...

  • Contact Centre Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Government -Elections Full time

    **_Permanent full-time position with attractive salary _**:- **_Supportive and collaborative team environment _**:- **_Help deliver a democratic process in the state of New South Wales and make a real impact_****About the Role**The Contact Centre Officer supports the Contact Centre Lead to coordinate and implement contact centre operations across multiple...

  • Contact Centre Officer

    1 week ago

    Sydney, New South Wales, Australia Small Animal Specialist Hospital Full time

    Supportive team environment- Learn from some of the best in the Industry- Excellent work-life balanceThe Small Animal Specialist Hospital (SASH) is the largest Veterinary hospital in the Southern Hemisphere offering referral services across two Sydney locations. At SASH, we are committed to providing exceptional care and service to pets, their families, and...

  • Contact Centre Officer

    1 week ago

    Sydney, New South Wales, Australia Pickles Auctions Full time

    Location:- Sydney- Employment Type:- Full-Time Permanent- Department:- Digital - Customer Contact Team 2**WHY WORK FOR PICKLES**- Join a close-knit and friendly team with a supportive Supervisor.- Virtual training and development provided.**ABOUT THE ROLE**We are looking for a collaborative customer service superstar to join our Customer Contact Centre team,...

  • Contact Centre Trainer

    1 week ago

    Sydney, New South Wales, Australia The Travel Corporation Au Full time

    **Contact Centre Trainer****The role**Reporting to the Contact Centre Trainer Manager, your overall responsibility will be assisting delivery of the training program across The Travel Corporations international touring brands.You'll have continual involvement in upskilling Contact Centre Agents with the knowledge required to meet key business objectives,...