Product Lifecycle Specialist

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us
About the role
Join Vocus in this exciting and newly created role for a 12-month maximum term contract which can be based in our Melbourne, Sydney or Brisbane offices
Reporting to the Product Lifecycle and Operations Lead, the Product Lifecycle Specialist is responsible for identifying, defining, documenting, gaining approval for, and overseeing lifecycle initiatives designed to minimise risk, reduce complexity, and enhance overall product performance. As Product Lifecycle Specialist you'll be a key contributor in planning, prioritising and managing a lifecycle improvement program to optimise the performance of business across our portfolio of products.
You'll have a strong analytical and strategic planning background coupled with broad industry experience, this role will work in partnership with domain product, engineering and sales teams to evolve the ongoing planning & lifecycle roadmap for the VNS portfolio in line with the overall company strategy.
By successfully executing a multi-year lifecycle program, the role will help drive differentiation and competitive advantage through:

- Developing a high-quality, profitable product portfolio
- Streamlining processes to ensure efficiency and cost-effectiveness
- Supporting scalable, integrated infrastructure
- Enabling the rapid and flexible delivery of innovative new products to market

What you'll be doing day-to-day
- Proposing and managing complex and multidisciplinary product lifecycle initiatives from design, collateral preparation, data collection and approval to training and implementation ensuring completion to timescales and budgets.
- Identifying opportunities for continuous improvement, including process optimizations and the integration of automation and AI capabilities.
- Coordinating with different business heads for initiating and monitoring progress of ongoing projects and report on project parameters and milestones to senior management
- Overseeing the analysis of product and market data, developing models to support portfolio optimisation efforts.
- Ensuring that market and customer insights are effectively leveraged to inform both strategic and tactical recommendations for product portfolio development.

What you'll bring to this role
- Require a minimum of 5 years of experience in a similar role, product and program management, and the telecommunications and technology industries.
- Relevant Business Analysis certifications coupled with a bachelor's degree (or higher) in Business, Technology, or a related field.
- Proven experience leading product initiatives within a telecommunications or technology-focused organization.
- Business Analytical skills or experience in the telecommunications sector or technology focussed organisation.
- Familiarity with product management methodologies, scaled agile frameworks, and business process/service management approaches (e.g., ITIL, Six Sigma).
- Experience leveraging data analysis tools, dashboards, and KPIs for decision-making and continuous improvement.
- Demonstrates an agile or growth mindset when approaching challenges and changes, fostering a culture of development and empowerment.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and analytical abilities with initiative, self-motivation, and accountability.
- Skilled in analytical and conceptual thinking for operations and systems planning.
- Insight into industry trends and encourages creativity.
- Simplifies complex processes with a customer-centric focus and proven relationship-building skills.
- Skilled at coaching and mentoring and sensitive to underlying issues and interpersonal dynamics.

What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job - it's personal. We're cr