National Parts Brand Specialist

1 week ago

Brisbane, Queensland, Australia Cea Full time

**Posted**:
20/06/2025

**Closing Date**:
20/07/2025

**Job Type**:
Permanent - Full Time

**Location**:
Darra

**Job Category**:
Other

**About Us**

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

Job Description

**About the Role**:
CEA is seeking a motivated and technically skilled National Parts Brand Specialist to join our team located in Darra. In this dynamic role, you will be a key support contact for both our retail branch network and direct customers, providing expert advice, quotations, and order processing across our full range of OEM products.

This role plays a crucial part in driving parts sales performance through product knowledge, customer support, and proactive engagement strategies. You'll support both the retail and wholesale sides of the business, contributing to product launches, critical spare parts planning, and promotional campaigns.

**Key Responsibilities**:

- Support retail branches with parts interpretation, quoting, and sales assistance
- Work directly with key account customers to recommend spare parts holdings and schedule replacements
- Use telematics data and customer insights to proactively promote maintenance parts
- Help assess and maintain optimal critical spares stock levels
- Identify sales growth opportunities through product campaigns and seasonal promotions
- Represent and uphold CEA's RIPPA values in all interactions
- Complete relevant training on OEM and CEA systems and products

**Skills & Experience Required**:

- Minimum 4 years' experience in parts interpretation and sales
- Proficient in Microsoft Office, OEM online portals, ERA, and MDS
- Excellent interpersonal, communication, and phone-based customer service skills
- Demonstrated ability to build strong relationships and rapport with customers
- Technically experienced in full OEM product range
- Able to work independently and manage time effectively

Desired Skills and Experience

**_Benefits:_**
- _An attractive remuneration package commensurate with your experience._
- _A commitment to your ongoing professional development._
- _Employee milestone, reward and recognition programs_
- _Access to Private Health Corporate Discounts with HBF_
- _Employee assistance and wellbeing program for employees and for members of their household_
- _Ongoing training both internal and Factory_
- _Long term career opportunity_

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