Advanced Case Manager

Full time, ongoing position based in vibrant Dandenong
- Play a critical role in helping support community safety, managing a caseload of complex offenders
- Excellent training and development opportunities

About us
About the role
As an Advanced Case Manager, you will manage a caseload of complex and high-risk offenders on court orders who have completed part of their sentence in custody. Using evidence-based frameworks, you will deliver dynamic practice in the case management of offenders with complex needs and those who have committed serious offences including ensuring effective assessment, planning, intervention and review. Furthermore, you will motivate and influence individuals in the case management process, modelling pro social behaviours and draw on offender strengths based approaches.

**Other elements of the role include**:

- contributing to a strengthened and integrated through-care approach for offenders transitioning from prison onto court orders, through close partnerships with internal and external stakeholders
- encouraging offenders to be take ownership, accountability and responsibility to organise necessary appointments with other services required (such as Centrelink, housing, and medical appointments).
- linking offenders with services, including alcohol and other drugs (AOD), mental health, housing, and mental health
- producing written reports with appropriate analysis and recommendations to senior stakeholders and other standard documents in line with procedural guidelines

About you

**To be successful in this role you will**:

- be a strong communicator, where you can adapt your communication style accordingly
- have a non-judgemental attitude, treating offenders with respect as members of our community
- be comfortable working in a team environment, assisting other team members to work on shared goals
- demonstrate strong stakeholder engagement with the ability to influence and negotiate at all levels
- ideally have exposure to complex groups such as homelessness, drug and alcohol, and child protection
- have the ability to practice 'self-care', maintain a work/life balance, and reach out to colleagues, mentors, managers or external providers (including EAP) if required

**For further queries regarding this position, please contact**:
Why work with us?
- You will join a strong working, transparent and collaborative team environment
- Opportunity for promotion and development within CCS and the greater department
- The hands on experience you will gain working with a complex cohort of individuals
- You are provided with a safe environment, with safety precautions in place in the rare case of any threat or danger arises
- Our team celebrate success and acknowledge achievements of individuals and the team
- You have the option of partaking in further education funded by the department, where we offer training to complete your Certificate III in Correctional Practice. If you choose to partake in this study, you are expected to complete the certificate during working hours (as opposed to in your personal time). You are also provided with a mentor to support you.

How to apply

**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

**Acceptable evidence includes**:

- COVID-19 digital certificate with three doses registered (available via your myGov account)
- Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.