
Contact Centre Representatives X 10
7 days ago
**Contact Centre Representatives x 10**
**Sydney CBD | Hybrid once competent**
**6month Contract | $68,000 package + Bonus - Pro-rata**
Summary: Seeking passionate Customer Service Officer to join our team
**Responsibilities**:
- Responding to high volume phone enquiries from new and existing clients
- Maintaining call records, databases and system entries
- Undertaking necessary checks to ensure given information is accurate
- Responding to all customer enquires through verbal and written communication (case management and chat)
**You will Ideally have**
- Minimum 1 years' experience in Retail Banking contact centre and understanding of home lending
- Familiarity in with Genesys Pure Cloud, Dynamic CRM, Data Action and Microsoft Suite would be a bonus
- Flexibility to work shifts to support contact centre team operating 8.00am - 8.00pm Monday to Sunday, rotating roster
- Must be fully vaccinated
**Assessment centre on 22nd June, if successful a commencement date of 11th July**
Follow links to apply
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