Customer Service/Warehouse Assistant

2 days ago

Sydney, New South Wales, Australia Dymocks Group Full time

**Introduction**:
Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

An exciting opportunity now exists for a Retail Warehouse/Customer Service Assistant to join the Dymocks Online Team in a Full-Time capacity. We are looking for energetic, enthusiastic individuals to assist the Online and Warehouse Order fulfilment team.

You will be assisting the Dymocks Online / Warehouse Order Fulfilment team in the daily operations of customer service, warehouse ticketing and online fulfilment of orders through pick, pack and dispatch operations. You will be working to ensure customer orders are fulfilled in a timely manner, meeting our service level agreements with our customers.

**Description**:
You will be required have complete availability, 7 days a week during November and December. If you have the drive, passion and willingness to achieve instrumental results, then let us know.

**Skills and Experiences**:
The successful applicant
- Retail experience not essential, but would be an advantage
- Passionate about meeting customer needs
- Provide the best levels of service to every customer with high level written and verbal communication skills
- Able to work quickly and accurately
- The ability to work both individually and with a team is essential
- Ability to lift up to 15kgs

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