Youth Support Worker

5 days ago


Sydney, New South Wales, Australia Intensive Support Full time

**Position Description - Youth Support Worker position with Intensive Support.**

**Location**:
Greater Sydney

**Employment Type**:
CA - Casual

**Reports to**:
Service Director, Intensive Support

**Salary**:
Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS AWARD) Grade 2.2 - 2.4

**Support Worker**
- Working across the Greater Sydney area
- Mileage paid for private car use
- Work is needs based and casual
- Long shifts available (12 -24 hour)

**Support Workers **are responsible for supporting young people placed in Child Protection and Out-of-Home-Care providing direct work and support, as and when required.

**About the role**

Intensive Support is a community service providing mentor and out-of-home-care services to young people on child protection court orders who cannot live with their parents or guardians. Intensive Support has provided the Services to the New South Wales Department of Communities and Justice (DCJ) since 2003. Intensive Support is an accredited DCJ provider and an NDIS registered provider.

The position involves working with Children and Young People (clients) with mental health and behaviour challenges who are placed in our 24-hour care. The worker shifts vary dependent upon the needs of the child, typically the shifts are either 12 or 24 hours (including sleepover in duration) The clients ages vary between 12 and 16 years of age. The clients may have drug and alcohol and/or offending behaviors. Clients may present as oppositional.

The clients are accommodated in serviced apartments (for example Meriton apartments), they have their own secure bedrooms as do the workers who are working overnight on shift. The role of the worker is to ensure that the client is comfortable and safe at all times. This will include supervising the client ensuring, that they are compliant with the DCJ care plan guidelines, that the client has access to appropriate care provisions (for example a cooked meal, laundry etcetera), and encouraging the clients personal growth (participating in activities with the client for example, taking the client to appointments and therapy). There is a requirement for reporting the progress of the client.

Workers are employed under the Social, Community, Home Care and Disability Services Industry Award Level 2 - pay point 2. There are no out of pocket expenses. The work is available across the Sydney metropolitan area - occasionally we work in the Illawarra, Blue Mountains and Central Coast.

**Responsibilities**
- Provide various types of support to Children and Young People placed in Child Protection and Out of Home Care settings
- Collaborative support, advocating for people
- Assist in care/behaviour plans for people
- Completion of required documentation, for operational compliance
- And ensure compliance of company policies and child protection procedures

**Experience and Skills Required**
- Be energetic and enthusiastic,
- Have a passion for working with young people with complex mental health challenges
- A certificate in Human Services and or a similar relevant field (not mandatory)
- First Aid Certificate (mandatory)
- Confidence and ability to deal with difficult situations
- Experience in Children & Youth work (not mandatory)
- Training and/or experience supporting people from trauma backgrounds including child abuse and neglect (not mandatory)
- Current Australian "C" Class driver license, is a must and your own fully insured/registered vehicle
- Applicants must reside in Australia to be eligible for consideration
- National Police Check and NSW Working With Children Certificate (mandatory)
- 100 points identification (mandatory)
- Vaccination for COVID-19 or holding an exemption for COVID-19 (mandatory)

Intensive Support is committed to a culturally diverse workforce and all applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. We encourage First Nations peoples, people from CALD backgrounds, LBTQI+, neurodiverse and people of all abilities to apply.

**Selection Criteria**
- Please demonstrate where you have applied principles of empathy, patience, and understanding when supporting a child or young person with a mental health problem?
- Every child or young person you support will be unique, so it's important to understand how you might be able to help someone achieve their goals. How will you help people you are supporting to achieve there goals?
- Please discuss your communication and relationship development strengths that will help to build rapport with the child or young person you will be supporting?

Thank you for your interest in this position

**Job Type**: Casual

**Salary**: $39.02 - $41.98 per hour

Schedule:

- 12 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Morning shift
- Night shift
- On cal



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