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Home Care Coordinator

3 weeks ago

Ballina, Australia Right At Home Full time

Join Right at Home Ballina - Empowering Independence with Compassionate CareRight at Home Ballina is a dedicated Home care provider of diverse care services, helping individuals maintain their independence in the comfort of their own homes.
With a globally recognised and person-centred approach, we prioritise client satisfaction through genuine care and a deep passion for what we do.We are currently seeking an experiencedHome Care Coordinatorto join our team.
The ideal candidate is committed to best practices, communicates effectively with individuals from all backgrounds, and approaches every situation with care and compassion.
If you are a self-motivated professional with a positive attitude who thrives on challenges, we would love to hear from you
Hours:Full-time, Monday to Friday, 8:30 AM - 4:30 PMReporting to:Care ManagerRemuneration:Competitive base salary + SuperannuationTravel Requirement: Covering Northern Rivers RegionKey Responsibilities:Conduct client care assessments and oversee ongoing care planningMaintain client compliance and manage a caseload of clientsCoordinate and deliver personalised care aligned with client needs, care plans, and allocated budgetsPerform general administrative tasks related to the roleSkills and Experience:Relevant qualifications (Cert IV or Diploma in Nursing highly regarded)Experience in aged care, NDIS, or mental health case management (preferred)Knowledge of My Aged Care, Home Care Packages, and NDIS frameworksProven experience in assessing and planning community-based careProficiency in Microsoft Office 365, SharePoint, Outlook, and rostering softwareExcellent verbal and written communication skills with strong customer service abilitiesAbility to handle incoming calls professionally and courteouslyStrong organisational, problem-solving, and decision-making skillsCollaborative team player with a proactive attitudeAbility to build strong relationships with external organisations for client referralsCommitment to confidentiality and privacy in line with company policiesWhy Join Us?
Make a meaningful impact in your local communityWork with a friendly and supportive team passionate about the industryCompany-provided laptopEmployee rewards and retail discount programCompetitive remuneration packageCareer progression and professional development opportunities as we continue to growHow to Apply:We review applications on a rolling basis and may schedule interviews before the job posting closes.
To maximise your opportunity, we encourage you to submit your application as soon as possible.
Shortlisted applicants will be contacted for the next steps.Be a part of a team that makes a difference every day - apply today