Claims Officer

2 weeks ago

Perth, Western Australia Capricorn Full time

**A great place to work**

When you join Capricorn, you join a community of people who enjoy coming to work and a company that genuinely invests in their employees. Our culture is one of our most valued assets, so when we recruit, we look for people that not only share our values but are also excited to celebrate our successes. It is our dedication to creating a great place to work, that has resulted in Capricorn being finalists in the _AIM Pinnacle Awards for Human Resource Management Excellence_ for the last two consecutive years.

Making Capricorn a great place to work is our commitment to providing a diverse and inclusive workplace in which everyone is treated fairly and with respect. We recognise diversity and inclusion as one of our most important resources and this is why we are committed to ensuring our work lives fit in with our personal lives. We offer our employees a flexible working environment, paid parental leave in addition to supporting employee's individual circumstances. Other great benefits of working with Capricorn include 'dress for your day' dress code, wellness program, ability to purchase leave, access to a range of discounts, a fantastic reward and recognition program and plenty of social events to keep our team connected.

**The role and what we are looking for**

**We are looking for a proactive and customer service focused individual to join our established claims team in City West. Previous claims experience is highly desirable.**

**Some of the key responsibilities of this role include**:

- **Receiving claim notifications and service enquiries;**:

- **Managing a portfolio of assigned claims end to end;**:

- **Taking recovery action on appropriate claim files;**:

- **Determining liability and communicating outcome; and**:

- **Establishing and maintaining effective working relationships with internal and external customers.**

**Who are we?**

Capricorn is a member-based organisation proudly operating by cooperative principles to make it easier for our more than 21,000 Members across Australia and New Zealand to run and grow their automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and 24/7 online access to knowledge-based products and services, making our Members 'stronger with Capricorn'.

**The next steps

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