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Longines National Retail Manager
2 weeks ago
About LonginesLongines has been established in Saint-Imier, Switzerland, since its founding.
The watchmaking house boasts expertise forged in tradition, elegance, and high performance.
Seamlessly blending tradition and innovation, Longines is renowned for timepieces that reflect elegance and timeless sophistication, qualities embodied by its Ambassadors of Elegance, including Jennifer Lawrence, Henry Cavill, Kate Winslet, and Barbara Palvin, to name but a few.
Longines is a member of Swatch Group Ltd, the world's leading manufacturer of timepieces.
The brand with the winged hourglass as its emblem has outlets in over (number) countries and stands as one of the world's leading watch brands.The RoleReporting to the Longines Brand Manager, this Retail Manager is responsible for overseeing all operations of Longines corporate boutiques across Australia.
This role is based in our Richmond Head Office and requires regular visits to our six Longines Boutiques, including monthly interstate travel.Key ResponsibilitiesLead the day-to-day operations of all boutiques nationally, ensuring alignment with Longines brand standards and SOPs.Drive sales performance by analysing results, setting targets, and implementing sales improvement initiatives.Ensure consistent and premium visual merchandising across all retail locations.Recruit, onboard, and support high-performing Boutique Managers and retail teams.Conduct regular performance reviews and implement development plans to build team capability.Oversee training programs and ensure compliance with all learning and development initiatives.Monitor boutique staffing levels and rosters to maximise customer service and productivity.Manage budgets, payroll costs, and financial reporting in collaboration with the Brand Manager.Ensure exceptional customer service standards are maintained and escalated issues are resolved promptly.Support boutique openings, refurbishments, and retail marketing events, ensuring seamless execution.Skills & ExperienceTertiary qualifications in Business management preferredMinimum 8 years retail management experience in the high-range sector preferableMulti-site or Area Management experience essentialHighly developed and proven customer service skillsExcellent computer literacy skills: Word, Excel, OutlookExcellent organisational and time management skillsExcellent oral and written communication skillsStrong numerical and financial skillsStrong analytical and problem-solving skillsEnergy, drive, and enthusiasmProven experience achieving sales targetsAbility to prioritise and work well under pressureStrong leadership abilityAbility to train, develop, and coach othersHow to ApplyClick APPLY to submit your application.Level 3, 40 River BoulevardRichmond (Victoria)AustraliaCompany addressThe Swatch Group (Australia) PTY.
LTD.40
River BoulevardLevel 3Richmond, VictoriaShare this job offer
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