Payroll Officer

Overview
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Payroll Officer
role at
St John of God Health Care
.
We are hiring for a 12-month fixed term contract within the Workforce Shared Services (WSS) team, which provides support services to caregivers across SJGHC hospitals, services and group locations in Western Australia, Victoria, and New South Wales.
The Team
The SJGHC Workforce Shared Services (WSS) team was established in January 2025 to deliver support services to employees (caregivers) across our hospitals, services, and group locations in Western Australia, Victoria, and New South Wales. WSS covers recruitment, onboarding, global mobility, HR administration and support, position management, remuneration, benefits, payroll, payroll systems, and organisation-wide workforce risk management, governance, and compliance. Guided by SJGHC's strategic direction — Every Moment Matters — our core focus is to enhance the caregiver (employee) experience while establishing consistent, strong foundations across all areas of the workforce. This is a dynamic time to join the Workforce team as the payroll function undergoes transformation and process improvements. You will be part of a refreshed team shaping the future of payroll services, contributing to a more streamlined, efficient, and caregiver-focused experience across the organisation.
The Position
We are seeking a detail-oriented and knowledgeable payroll professional to join the team for a 12-month fixed term contract. You will be responsible for maintaining accurate caregiver and payroll master data within our HRIS, ensuring timely and accurate fortnightly payroll processing. This includes managing employment conditions, leave accruals, timesheet coding, salary packaging, and allowances, all in line with defined processes and control activities. You will also play a key role in supporting the resolution of complex (Tier 2) employee (caregiver) queries, payroll audits, and investigations as needed.
Key responsibilities
Interpret and apply EBA and Award rules for a variety of payroll functions.
Ensure accurate and efficient master data administration by identifying and resolving inconsistencies.
Manage payroll transactions across the full employee lifecycle.
Apply knowledge of payroll systems and legislation, including FWA/NES, SGC, STP, and LSL.
Administer all leave types (annual, long service, personal, parental, etc.), terminations, and superannuation.
Accurately interpret, code, and process timesheets.
Perform payroll control activities, including compliance checks, exception reporting, and error resolution.
Contribute to ongoing improvement of payroll systems, processes, and documentation.
Work within all relevant legislative and regulatory frameworks.
Support ad hoc projects as required.
Use Excel and other Microsoft tools to manage and analyse payroll data.
Maintain accurate caregiver records and files.
Deliver high-quality payroll services with a focus on accuracy, timeliness, and caregiver experience.
Communicate effectively via email, phone, and in-person interactions.
Foster positive, respectful relationships with both internal and external stakeholders.
You will bring a minimum of 3 years' experience in payroll administration, with a strong understanding of end-to-end payroll processes and related activities. Your expertise includes interpreting and applying industrial awards, enterprise agreements, and relevant legislation to ensure accurate and compliant payroll outcomes. With excellent communication and interpersonal skills, you're confident in handling complex or sensitive situations with professionalism. You possess strong analytical and problem-solving capabilities, along with the ability to work effectively under pressure and meet tight deadlines. Experience with systems such as aPay, UKG, or Workday will be highly regarded. Above all, people will be at the core of everything you do, committing to and supporting our Mission and Values.
We can offer you
$79,000 to $87,000 per annum, plus 12% superannuation
12-month fixed term
Hybrid working arrangements
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
self-education and
additional superannuation
A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Employee support through our dedicated free Employee Assistance Program (EAP)
Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
All applicants are asked to submit a covering letter (no more than two pages) demonstrating how you meet the above position requirements. For enquiries, please contact Rebecca Sherlock, Payroll Operations Manager on . St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Hospitals and Health Care
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