Delivery Consultant

1 week ago

Melbourne, Victoria, Australia Subaru Full time

At Subaru, our mission is to help Australians to get more out of life. Subaru are in the business of removing obstacles for customers choosing, buying and owning a vehicle. It's what we do.

An opportunity now exists for an energetic and organised** Delivery Consultant** to join our retail dealership at Subaru Doncaster. In this role you will be responsible for executing a timely and efficient delivery process for our retail and fleet customers. You will work with your team to achieve all delivery targets and KPIS, deliver outstanding customer service and always be an ambassador for our brand.

**To be successful in this role, we are looking for someone who**:

- Communicates with impact to manage multiple stakeholders to achieve the best results for the business.
- Shows exceptional time management, prioritisation and planning skills to ensure each customer has an exceptional experience when picking up their new car.
- Is driven by process and holds other team members to account to ensure they do the same.
- Understands that compliance is at the heart of this role. We provide all the frameworks, guidelines and standards, but you ensure that everything you do complies with expectations.
- Leads in customer experience by managing all enquiries efficiently, with professionalism and escalates any issues to ensure they are proactively managed.
- Has a resilient and proactive attitude to managing challenges and obstacles.
- Enjoys working in an evolving retail environment.

**Why join us?**

Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.
- Where possible, our **flexible work policy** helps support you in achieving a genuine work-life balance.
- Enjoy more time doing that you love with **additional days off** including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

Want to know more about what it is like to work at Inchcape? Click here to discover more about our workplace culture.
- Health insurance

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