Transport Allocator

**About Ofload and our mission**

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

**The Role**:
The Transport Allocator plays a crucial role in ensuring the seamless coordination of transportation activities, with a strong focus on customer and carrier satisfaction. This role requires a detail-oriented and customer-obsessed professional who will be responsible for optimising routes, managing carrier relationships, and continuously improving our transportation operations.

**Key Responsibilities**:
Customer-Centric Approach:

- Understand and anticipate customer needs to ensure a high level of customer satisfaction.
- Proactively communicate with customers to provide updates on shipments, address concerns, and gather feedback.

Carrier Management:

- Build and maintain strong relationships with carriers to ensure reliable and efficient transportation services.
- Negotiate rates, terms, and conditions with carriers to optimise cost and service levels.

Problem Solving:

- Identify and address any issues or challenges in the transportation process promptly and effectively.
- Collaborate with cross-functional teams to implement solutions and prevent recurrence.

**Your Day 1 Qualities:
- Proven experience in transportation management, with a focus on customer and carrier relations.
- Strong negotiation and communication skills.
- Analytical mindset with the ability to make data-driven decisions.
- Customer-obsessed mentality with a passion for exceeding customer expectations.
- Strong organisational and multitasking abilities.
- Proactive problem solver with a continuous improvement mindset.
- Ability to thrive in a fast-paced and dynamic work environment.

**Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability**

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

**As an Ofload team member, you'll enjoy**:

- Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
- Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
- Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
- Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.