Corporate Catering Admin Plus

**About Us**:
We have been in operation for over 15 years, are a small family operated corporate catering company with very loyal and long-standing customers. Our menu focuses on items made in-house and we pride ourselves on the quality of our food and our service. We offer delivered catering & occasional functions for the corporate market.

We are seeking someone with outstanding customer service and a can-do attitude who is keen to learn all about our business and grow with it.

The role is Monday to Friday, approx. 25-35 hours per week (approx. 9am-3pm - flexibility required) and based in West Melbourne.

You'll be working alongside the General Manager and be part of a small but efficient team of passionate and experienced professionals. This role provides potential for growth into a full-time position (as the business grows) for the right applicant.

**About you**:
You might be someone who has 2-3+ years' experience, with hospitality and/or catering background and excellent customer service experience in a related industry. No matter your background, you will need strong organisational skills, an ability to manage multiple tasks simultaneously and always think a step ahead. You need to have confidence and professionalism in your customer service approach, willingness to get involved, learn, and contribute to a harmonious hard-working team.

As one of the first points of contact for our customers, your exceptional customer service skills will be paramount. Essentially, we are looking for someone who is a great communicator that loves working with food and assisting customers. You will also be our secondary driver and as such required to **drive a manual vehicle** and be comfortable navigating city streets.

**Days may include**:

- Entering and amending catering orders per customer requirements.
- Creating catering quotes to suit a customer's brief.
- Working closely with other staff with a focus on teamwork.
- Entering bills and invoicing customers.
- General filing and admin.
- Delivering orders to customers based on delivery requirements for the day. This involves navigating CBD streets in one of our vans to drop off catering to our customers.

**The successful applicant will have the following**:

- Positive, friendly, can-do attitude & strong work ethic.
- Genuine, enthusiastic, professional customer service.
- Previous experience in office admin or similar.
- Understanding of & interest in food and dietary requirements.
- Ability to work in an often busy & changing environment whilst always remaining calm and focused.
- Attention for detail and accuracy.
- Great energy, professional presentation, high hygiene standards.
- Intermediate computer skills.
- Fluent English and great communication skills.
- Be a confident driver with valid and clean driver's license (**ability to competently drive a manual vehicle is essential**)
- Australian Residency

**Desirable but not essential**
- Previous catering experience

**The Benefits**
- Great team environment
- Monday to Friday - no nights, no weekends
- Easy public transport access

**Job Types**: Part-time, Permanent

Pay: $25.00 per hour

Expected hours: 25 - 35 per week

Schedule:

- Monday to Friday
- No weekends

Application Question(s):

- Do you have an understanding of food/menus and dietary requirements?
- Can you drive a manual vehicle? (no requirement to supply your own)
- Do you have a full & valid driver's license?

**Experience**:

- Hospitality: 2 years (preferred)
- Administration: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person