Specialist Training Manager

1 week ago


Melbourne, Victoria, Australia Metro Trains Melbourne Full time

**Location**: melbourne, VIC, AU

**Company**:metrotrain

Metro is a
**multi-award winning organisation**, and we pride ourselves on our team of
**honest**, high performing professionals who are talented, inclusive and
**safety** focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.
- **Key leadership role within our Operational Readiness team**:

- **Fixed term until June 2026 and based in Melbourne**

**About the role**

We are seeking an experienced and highly driven leader to step into an outstanding role within our. As the
**Specialist Training Manager** you will lead a sizeable team of training specialists to plan and deliver project training programs to Passenger Delivery Frontline staff and Train Services Drivers to support Melbourne's rail transformation and big build projects. This role is responsible to oversee development of project training programs and provide operational advice on delivery.

**About you**

You will be a highly effective communicator with proven people leadership experience and a strong ability to mentor and coach a team within a dynamic operating environment or similar. In addition, you will possess:

- Demonstrated experience train or passenger operations
- Ability to work across multiple and complex projects (exposure to such as MTP, HCMT, X'Trap 2.0 will be highly regarded)
- Ability to follow occupational health, safety and environmental procedures in the rail industry
- Ability to identify and analyse risks, and make corrective actions or escalate
- Ability to schedule work priorities to ensure deadlines are strictly adhered to

Our teams are enriched with individuals that possess diverse skills and experience and are passionate about contributing to Metro Trains values, goals and strategy. If what you've read resonates with your values, experience and career aspiration then we want to hear from you.

**Benefits**

We offer free public transport state-wide, discounted gym memberships and insurance discounts. You will receive professional support and development from an engaged leadership team, focussed on innovation and cultivating a customer service centric environment.

**How to apply**
- Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply._


  • Training Manager

    1 week ago


    Melbourne, Victoria, Australia Link Group Full time

    **Overview**- The Training Manager is responsible for the facilitation of training programs across the contact centre team.- The primary purpose of this role is to work closely with the Head of Service Excellence, Contact Centre Service Managers, Team Leaders and Coaching Specialist to design, develop and conduct training, coaching, knowledge management and...


  • Melbourne, Victoria, Australia Vanguard Full time

    Training & Knowledge Management Specialist Join to apply for the Training & Knowledge Management Specialist role at Vanguard The Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service. The role...


  • Melbourne, Victoria, Australia Vanguard Full time

    Training & Knowledge Management SpecialistJoin to apply for the Training & Knowledge Management Specialist role at VanguardThe Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service. The role designs and...

  • IT Training Manager

    2 weeks ago


    Melbourne, Victoria, Australia Davidson Full time $90,000 - $120,000 per year

    About the CompanyDavidson is proud to be partnering with a trusted client supporting their enterprise-wide digital transformation. This is a pivotal opportunity to contribute to a national program focused on modernising core operational platforms starting with Quality Management Systems. About the RoleThis contract role is for an experienced IT Training...


  • Melbourne, Victoria, Australia Vanguard Full time

    The Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service. The role designs and delivers training programs, manages the knowledge base, and partners with stakeholders to maintain consistent, accurate...


  • Melbourne, Victoria, Australia beBeeInstructionalDesigner Full time $90,000 - $120,000

    Training Materials SpecialistThe role of Training Materials Specialist involves designing and developing training resources to support the implementation of contemporary teaching methodologies, including blended learning, active learning, and training assessment.Key Responsibilities:Design and develop computer-based training content using Adobe...


  • Melbourne, Victoria, Australia Vanguard Full time $70,000 - $120,000 per year

    The Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service. The role designs and delivers training programs, manages the knowledge base, and partners with stakeholders to maintain consistent, accurate...

  • Training Specialist

    2 weeks ago


    Melbourne, Victoria, Australia Webuyanycar Full time

    Join to apply for the Training Specialist role at webuyanycar5 days ago Be among the first 25 applicants Join to apply for the Training Specialist role at webuyanycar Get AI-powered advice on this job and more exclusive features.Hours: Full time/ Permanent – 42.5 Hours per week Including weekends.We are looking for an engaging and dynamic Virtual Training...

  • Training Specialist

    2 weeks ago


    Melbourne, Victoria, Australia Webuyanycar Full time

    Join to apply for the Training Specialist role at webuyanycar5 days ago Be among the first 25 applicants Join to apply for the Training Specialist role at webuyanycar Get AI-powered advice on this job and more exclusive features.Hours: Full time/ Permanent – 42.5 Hours per week Including weekends.We are looking for an engaging and dynamic Virtual Training...


  • Melbourne, Victoria, Australia beBeeLearning Full time $90,000 - $120,000

    Job Opportunity: Training and Development SpecialistWe are seeking a creative and proactive individual to fill the role of Training and Development Specialist. This position involves designing and delivering engaging training programs that meet defined learning outcomes for our employees.This specialist will work in a dynamic environment, developing others...