Trolley Collection Customer Service Representative

2 weeks ago

Adelaide, South Australia Smarte Carte Australia Pty Ltd Full time

Excellent rates apply, including super
- Casual positions available
- Exciting, fast-paced and sought-after working environment

We are Australia's leading supplier and manager of Airport Baggage Trolley Services and Baggage Storage solutions.

An opportunity has become available at our Adelaide Airport location to employ casual Customer Service Representatives. The purpose of a Customer Service Representative is to collect and return luggage trolleys in all areas of the Airport and assist passengers and customers with general enquiries and the use of our electronic lockers.

With training you would be required to:

- Collect luggage trolleys from in and around the airport terminal, as directed, by hand, according to Safe Work Procedures and Safe Work Method Statements.
- Provide courteous service in assisting customers.
- Display good customer service and verbal communication skills.
- Clean luggage trolleys and other equipment that may be utilised at the location.
- Have the physical ability and manual dexterity needed to push multiple trolleys.
- Have the ability to walk and stand for 8 hours a day.
- Be courteous, maintain good communication and cooperation with other employees, passengers, the general public and facility management.
- Perform jobs in an honest, reliable, and professional manner.

To be considered for these positions you must:

- Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
- Casual employees should be flexible for additional hours and changing shift times.
- Work well in a team environment.
- Be highly motivated and work well autonomously.
- Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.
- Be fully vaccinated against COVID-19

**Job Type**: Casual

**Salary**: $25.00 - $48.00 per hour

Schedule:

- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

COVID-19 considerations:
Workers may be required to wear a mask or complete COVID-19 testing. Workers are required to be fully vaccinated.

Ability to commute/relocate:

- Adelaide Airport, SA 5950: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any technical experience?

Work Authorisation:

- Australia (required)

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