Food & Beverage Supervisor

3 days ago

Melbourne, Victoria, Australia M Gallery Full time

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That's why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

**Who we are**

Hotel Chadstone Melbourne MGallery is part of worldwide hotel group, Accor. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and entertainment destination of Melbourne. Five star luxury and glamour creates the perfect setting for colleagues to create special moments that our guests will remember. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

**Job Description**:
**What you'll be doing**:
As Food & Beverage Supervisor, you will join our leadership team and assist in the smooth operation of our Food & Beverage outlets. Your food and beverage knowledge is unrivalled. You are guest obsessed and have built your reputation on delivering exceptional experiences; leading from the front. With a focus on building a culture of intuitive service that creates memorable moments for all guests. Whilst primarily focussed on our leading our team in Altus Rooftop Bar & Lounge, you will also be part of a Food & Beverage team that delivers exceptional service across breakfast, lunch and dinner, as well as in-room dining and meetings & events.

**Qualifications**:
**What we're looking for**:

- Passion, interest and confidence in wine & spirits with a flair for cocktails. You will be involved in all areas of Food & Beverage, but strong bar knowledge is preferred.
- An unbridled passion for food and a love of sharing your 'food stories' with our patrons.
- Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious
- The ability to coordinate and manage the day to day Food & Beverage operations whilst leading and inspiring the team to enhance the guest experience - every guest, every interaction, every day.
- Good communication and interpersonal skills with a high level of organisation, accuracy and attention to detail
- Be a calming influence in the midst of a fast paced environment, with the ability to sustain and drive positive team morale creating a culture that people want to be part of.
- Have the necessary skill to actively resolve complaints and challenges presented by customers.
- Provide guidance, support training and leadership to all team members.
- Be a progressive, creative professional who remains pragmatic and focused in an ever changing environment.
- A team player with the ability to assist in all areas of Food & Beverage operations during peak times

Additional Information
**What's in it for you**
- Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights' accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
- Live in Melbourne's South-East? Work close to home and avoid the CBD
- Endless learning & career development opportunities with Australia's largest hospitality group - Accor
- Industry-leading training and development opportunities with Accor Academy
- Work your way at Accor with flexible work arrangements
- Be part of a dynamic hotel environment with a supportive and fun team

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