Transformation Manager

-Job description

**Some career choices have more impact than others**

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Our ambition is to become Australia's #1 International Retail Bank, to focus on the internationalist customer and to build a progressive bank for the future. In our Wealth and Personal Banking (WPB) Business we are investing in long term growth including investing in the capability of our people and helping them reach their potential. We are transforming how we serve our customers, making it easy for them to bank with us.

**Responsibilities**:

- Leading a small team to drive the strategic implementation of WPB Channels transformation and change activities.
- Aligning to HSBC WPBs global and local transformation and capability journey, the role is responsible for contributing towards WPBs continious improvement in the design, implementation and coordination of transformation and change.
- Evaluating new projects and initiatives to ensure they comply with regulatory requirements, including HSBC policies and other fiduciary and compliance obligations.
- Collaborating with internal and external stakeholders to gain advice and adopt best practices that secure effective execution of transformation and change activity.
- Analysis and preparation of transformation and change reporting, including presentations and updates to senior management.
- Providing insights and analysis to help understand and prioritize project delivery and / or reasons for delays or setbacks.
Requirements

**Requirements**:

- You are experienced in financial services, wealth management or retail banking environments, with strong experience with demonstrated transformation and change in Retail and / or Personal Wealth Management.
- Demonstrated ability to drive change and projects at a senior level across a multi layered complex organisation. Six-Sigma qualification desirable.
- Proficiency in retail banking product processes and procedures across onshore and offshore operations.
- Proven strong team motivational, analytical, planning, communications, organizational, problem-solving, project management and stakeholder management skills.
- Ability to adapt in a dynamic and fast-paced environment with a passion for developing a culture of empowerment

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.