
Transformation Manager
1 week ago
Job Title: Transformation Manager
">We are seeking an experienced Transformation Manager to join our team. As a key member of our organization, you will be responsible for designing and implementing transformation processes and communications tools to ensure adoption and utilization of our CRM system.
">The successful candidate will have excellent stakeholder management skills, with the ability to effectively engage and manage stakeholders to ensure the system implementation is well communicated and achieve maximum adoption.
">You will work closely with our Director to identify, plan, and prepare training materials and deliver appropriate training to meet user group needs and ensure the change is adopted and embedded into business-as-usual (BAU) processes.
">Key responsibilities include:
">- ">
- Effectively engaging and managing stakeholders to ensure the system implementation is well communicated and achieves maximum adoption.">
- Assisting the Director to identify, plan, and prepare training materials and delivering appropriate training to meet user group needs.">
- Working closely with the Director to identify, engage, and support stakeholder groups impacted by the CRM implementation.">
- Providing high-level input, advice, and quality control on transformation deliverables, including documentation, training materials, and communication across various channels.">
- Ensuring transformation functions are undertaken to a professional standard and in accordance with Prosci/ADKAR organizational change management principles.">
- Developing and implementing transformation processes and tools to create a strategy to support adoption of the CRM.">
This is an exciting opportunity to join our team and make a real impact. If you have the skills and experience we're looking for, we encourage you to apply.
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