Relationship Manager

2 weeks ago

Brisbane, Queensland, Australia Hiya Health Full time

**Company Description** Hiya Health **is looking for a high-performing Relationship Manager (Northside) to work alongside our Allied Health Professionals and Centre Managers. This role is to promote our services to a defined area of local referrers for our Northside Allied Health Centres. You will be reporting to the Head of Growth and Partnerships where you will be supported to achieve a targeted approach to the market, driving strategic marketing and sales initiatives while managing new and existing referrers while communicating and collaborating with all internal stakeholders.

**Why Hiya Health?**

**Hiya Health i**s your premier destination for health, wellness, and injury management in South East Queensland, featuring incredible therapy and gym equipment and facilities. We are determined to inspire change in our clients we serve every day. At Hiya Health, we believe a great quality of life is fueled by your ability to function, and our multidisciplinary, integrated care paves the way to smarter health and fitness.

With 9 convenient locations across Queensland, we offer a comprehensive range of allied health services from Physiotherapy and Exercise Physiology to Occupational Therapy, Hydrotherapy, Clinical Reformer Pilates and Dietetics. Our vision is to bring an improved quality of life within reach of everybody through clinical excellence and personalised care.

We care for our dynamic team by providing the best work conditions possible, to ensure they love their job and keep loving it

**Our Benefits & Culture**
- ** Strong base & OTE salary **plus car and fuel card.
- ** Vibrant Team Culture**:

- Join a team of dedicated, talented, motivated and energetic professionals
- ** Quarterly regional and whole team activities**:think barefoot bowls, inter-clinic basketball tournaments, race days and our annual Christmas Boat party.
- ** The Industries best facilities**: Full rehab gyms including techno-gym equipment, strength and conditioning facilities, ceiling hoists, rock climbing walls, pilates reformers, access to hydro pools and more
- ** Your birthday off**

**We are looking for someone who**
- Manage and develop current referrer relationships, whilst delivering on current marketing strategies.
- Act as the first point of contact for referrer matters with a customer-focused attitude.
- Resolve and/or escalate referrer issues or complaints as they arise.
- Increase revenue to assigned territory in line with the budget expectations.Identify new customer opportunities and develop relationships to gain new referrers.
- Increase referrer base in line with predefined KPIs.
- Maintain ongoing competitor and market analysis.
- Achieve revenue targets via the implementation of revenue growth strategies.
- Commercially driven professional and enjoy the buzz of making things happen.
- High level of organisation and work ethic is needed for this account manager role.

**Qualifications**
- Excellent written and verbal communication skills
- Current Drivers Licence is essential.
- Qualification in a Health Science, Business, Sales, or Medical Terminology is desirable but not essential.
- Recent graduate or industry background is desirable.
- Demonstrated account management or relationship management experience with a history of achieving sales targets, preferably in healthcare.
- Current National Police Clearance (or ability to obtain one)
- Ability to obtain a Blue Card/Yellow Card.

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