Safety & Security Co-Worker

1 week ago

Australia Ikea Full time

Who you are

You have a passion for customer service and enjoy working as part of a wide and varied team. With great verbal and written communication skills you are able to greet all visitors with professionalism and care. You are not afraid of a busy work environment and are able to manage your workload and adhoc tasks. With previous experience in administrative tasks you are also able to demonstrate the ability to work well under pressure and respond to and initiate procedures when required.

In addition to this you have a safety mindset and value a safe work environment and will be someone who can drive this focus in store. A security license and current first aid certificate is required for this role. If you do not currently hold either of these you must be willing and able to attain one.

**Responsibilities**:
Working as a Safety & Security FT Co-worker within the co-worker and visitor reception area, you will act as the face of IKEA to all those who enter our store. This is a dynamic role, your tasks and responsibilities will include, but not be limited to:

- Be the first point of contact, managing visitors, contractors and co-worker access to and from the store, and providing administrative support with tasks such as audits, incident reporting, database management and filing.
- Monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms and initiating emergency response procedures if required.
- Assist in ensuring the store is compliant with all IKEA and local rules, guidelines, and legislative requirements, in order to protect our assets and the IKEA brand.
- Knowledge on the following areas such as investigations, administrations, auditing/controlling, technical security systems, fire codes, building codes, local criminal/civil laws, insurance and emergency respond handling.
- Able to communicate confidently and clearly in English plus having good analytical and numerical ability.
- Basic Knowledge on Microsoft SharePoint, Word and Excel and having good presentation skills.
- Open and passionate to learn new knowledge and skills while able to adapt to a fast-paced working environment.
- Experience on Risk assessment and WHS.
- Able to work on weekends and public holidays.

Together as a team

The Safety & Security function is integral to ensuring compliance and thus a safe and secure environment for our all our visitors, customers and our co-workers. The team partners with the business to protect our assets through being knowledgeable about the IKEA business. As a Safety & Security FT Co-worker you will work with co-workers to create a better everyday life

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