Clinical - Clinical Documentation & Policy Specialist

Clinical Documentation and Policy Specialist
6-month full-time contract to 30/11/25
Parramatta CBD | Hybrid work model
At Uniting, we're working towards a bold vision - to inspire people, enliven communities, and confront injustice. We are a trusted provider of health, community, and aged care services across NSW and the ACT, and we're proud to support people through all stages of life.
We are currently seeking a Clinical Documentation and Policy Specialist to join our Customer Risk and Governance (CRG) Directorate on a full-time, six-month contract. Reporting to the Clinical Governance Lead, this role plays a vital part in ensuring that our clinical policies are not only robust and current, but also support our vision of delivering safe, high-quality care across the organisation.
About the Role
This is a dynamic and impactful role for a detail-oriented and proactive professional with a strong background in clinical governance, compliance, and health policy.
You'll lead the development, implementation, and evaluation of clinical policies and procedures that align with current legislation, best practice standards, and Uniting's strategic objectives. You'll work closely with clinical teams across the state and collaborate with a range of internal stakeholders to support safe and effective service delivery.
Key Responsibilities
- Policy Development & Management

Develop and maintain clinical policies, procedures, and guidelines in consultation with frontline staff and leadership.
- Compliance & Risk

Ensure all documentation complies with regulatory requirements, identifying risks and supporting audit processes.
- Quality Improvement

Analyse policy outcomes, contribute to quality initiatives, and recommend changes to enhance clinical performance and consumer safety.
- Stakeholder Engagement
- Training & Support

Deliver guidance and training to ensure understanding and compliance with clinical policies.
- Reporting & Review

Maintain documentation, contribute to internal reporting, and participate in audits and reviews to monitor effectiveness.
- Travel

Occasional travel within metropolitan and regional NSW may be required.
About You
You're a Registered Nurse or Allied Health professional with a keen eye for policy detail and a passion for supporting frontline teams to deliver excellence in care. You're comfortable navigating complexity and engaging others to bring policy to life.
Essential
- Bachelor's degree in a health-related field or equivalent experience
- Current AHPRA registration (without limitations)
- 3-5 years of experience in a clinical or healthcare policy role, preferably in aged care or a complex service organisation
- Solid understanding of the Aged Care Quality Standards and clinical governance frameworks
- Exceptional writing, consultation, and presentation skills
- Proficient with Microsoft Office and confident managing documents in shared systems
- NSW Driver's Licence and willingness to travel as needed
- A genuine alignment with Uniting's purpose, values, and mission

Desirable
- Master's degree or postgraduate qualification in clinical governance, policy, or health services
- Experience with policy management platforms
- Membership of a relevant professional institute

Join us and make a difference
What We Offer You
- A rewarding career with a leading human services organisation.
- Up to $18,550 NFP salary packaging available.
- Access to our U rewards program with exclusive discounts.
- Flexible work hours for work-life balance.
- Affordable access to Fitness Passport— discounted gym memberships to support your best life."
- A supportive and inclusive and collaborative work environment.
- Opportunities for professional growth.

**How to apply**: Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.
Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice. We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability. We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining. Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.