Orientation Guide

2 weeks ago

Melbourne, Victoria, Australia Ames Australia Full time

Settlement Support and Community Care | Noble Park | Maximum Term - Full-time
- Full-time maximum term position to 30 June 2026, based at our Noble Park office
- Fluency in the following languages is essential: Dari, Pashto
- Annual salary is $53,872 + 11.5% super
- Other benefits include:

- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

**About the role**:
Proactively engage, guide and support clients to achieve orientation outcomes, through the delivery of the Orientation Program and assessment of client competencies.

**To be considered for this role, you will be able to demonstrate the following key selection criteria**:

- Fluency in the community languages listed above
- A current valid Working with Children Check (Employee) for Victoria
- Excellent communication and presentation skills
- Excellent interpersonal skills, including working with clients from a strengths-based approach
- Demonstrated capacity to respond flexibly to changing program requirements and individual client needs
- Excellent time management and organisational skills
- Demonstrate a high level of professionalism appropriate to the requirements of the role
- Understanding of settlement issues and sound knowledge of services relevant to newly arrived communities
- Demonstrated commitment to team work
- Demonstrated ability to maintain good working relationships with a range of stakeholders
- Demonstrated ability to deliver information in multi-lingual environments and working with bi-lingual staff and interpreters
- Demonstrated capacity to work independently, be highly accountable, as well as being able to work collaboratively and cooperatively as part of a diverse team in a busy environment
- Understands and acts on the benefits of working across a number of different programs in an integrated service model
- Sound IT skills and confidence utilising digital resources
- Experience meeting strict program, regulations and standards requirements
- Demonstrated commitment to values of integrity, reliability, teamwork and professionalism consistent with the AMES Australia Vision and Mission
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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