Apprenticeships Administration Officer

5 days ago

Melbourne, Victoria, Australia Chisholm Institute Full time

As an Apprenticeships Administrative Officer your key responsibilities include:

- Provide administrative support to the Apprenticeship Hub Leadership Team and relevant staff within the Apprenticeship Hub
- Undertake administrative and related duties as required to ensure Service Excellence in line with Chisholm's Customer Service Charter and support the ongoing smooth operation of the Apprenticeship Hub
- Triage all hub phone calls and walk-ins to ensure prompt and efficient handling of their enquiry working towards increase of employer and student satisfaction
- Provide timely support to the re-enrolment process, ensuring all enrolment documentation is completed and meets regulatory requirements whilst, providing high levels of customer service
- Complete and process all enrolment documentation and Student Record information as required by Chisholm procedures and standards

**ABOUT YOU**

You are a highly motivated individual with well-developed skills in providing administrative support in a complex and demanding working environment.

**Qualifications and skills required for the role**:

- Certificate III in Business or Business Administration or a suitable combination of lesser qualifications and relevant experience
- Significant experience and advanced knowledge of Microsoft Office including MS Excel, MS Word, PowerPoint
- Demonstrated ability to use various software suites and databases i.e. Strata, My Chisholm, Markbook and Employer portals, CRM, PureCloud and Epsilon
- Excellent written, verbal communication and interpersonal skills

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne's southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here

**WHAT WE OFFER**
- ** An Inclusive work culture**:

- Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through **relevant and responsive high-quality education.**:

- ** Professional Development**:

- continue to grow your career as you nurture your students
- ** Networking Opportunities** with Industry Partners
- ** State of the art facilities** on our campuses
- ** Free on-site parking** as well as locations close to public transport
- ** Free Employee Assistance Program**:

- get the support you want. Its confidential.
- a cover letter
- your resume
- contact details of three (3) referees
- Verified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer)
- Verified copy of unrestricted rights to work in Australia
- Verified Police Check (position dependent)

**Applications for this position close at 5.00pm on the 16th of June 2025.**

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.

  • Apprenticeships Administration Officer

    5 days ago

    Melbourne, Victoria, Australia beBeeAdministration Full time $60,000 - $80,000

    Job DescriptionWe are seeking an experienced Administrative Officer to join our team in the Apprenticeship Hub. This is a key role that requires strong administrative skills and attention to detail.This position involves providing high-level administrative support to the Leadership Team and staff within the hub.You will be responsible for undertaking...

  • Business Administration

    1 week ago

    Melbourne, Victoria, Australia Sarina Russo Apprenticeships Full time

    ***:**Sarina Russo Apprenticeships has a client in Pakenham, who is currently looking for a keen and reliable Business Administration Trainee to join their busy team.****As a Business Administration Trainee your duties will include but not limited to phone enquiries, customer service, data entry, filing and the use of multiple office programs.****You will...

  • Automotive Parts Interpreting Apprenticeship

    1 week ago

    Melbourne, Victoria, Australia Wpc Group - Apprenticeships & Traineeships Full time

    WPC Group have an amazing opportunity to work with a world renowned luxury dealership providing efficient customer service, and outstanding delivery in a supply chains environment.Completing this 3 year Parts Interpreting Apprenticeship will give you a fortnightly income while gaining a Certificate III in Automotive Sales.**About you**:- Have excellent...

  • Career Starter: Administrative Support

    1 week ago

    Melbourne, Victoria, Australia beBee Administration Full time $56,000 - $67,200

    Would you like to start your career in administration by supporting the Department of Education? We have a unique opportunity for a Business Trainee who wants to gain valuable work experience and formal training while earning a certificate.This 12 month traineeship provides administrative support to the Schools and Regional Services team to ensure the...

  • Accountancy Apprenticeship

    7 days ago

    Melbourne, Victoria, Australia Paragon Skills Full time

    OverviewJoin to apply for the Accountancy Apprenticeship - Eckington role at Paragon SkillsWe are looking for a motivated and enthusiastic individual to join our team as an Accountancy Apprentice. This role offers an excellent opportunity to gain hands-on experience within a professional accountancy environment while working towards a recognised accounting...

  • Accountancy Apprenticeship

    7 days ago

    Melbourne, Victoria, Australia Paragon Skills Full time

    OverviewJoin to apply for the Accountancy Apprenticeship - Eckington role at Paragon SkillsWe are looking for a motivated and enthusiastic individual to join our team as an Accountancy Apprentice. This role offers an excellent opportunity to gain hands-on experience within a professional accountancy environment while working towards a recognised accounting...

  • Apprenticeship Support Officer

    1 week ago

    Melbourne, Victoria, Australia Chisholm Institute Full time

    The Apprenticeship Support Program, delivered by the Victorian Government's Department of Jobs, Skills, Industry and Regions, aims to deliver high-quality assistance to Apprentices, to support positive outcomes throughout the apprenticeship journey.The role is hosted at Chisholm Institute and the Apprenticeship Support Officer (ASO) plays a pivotal role in...

  • Apprenticeship Field Officer

    7 days ago

    Melbourne, Victoria, Australia Coact Full time

    **Introduction**:Dive into this dynamic role of Apprenticeship Field Officer Take charge of your region, surpass KPIs, and enjoy the support of a dedicated team across Victoria.Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers...

  • Business / Administration Traineeship

    1 week ago

    Melbourne, Victoria, Australia Sarina Russo Apprenticeships Full time

    ***:Sarina Russo Apprenticeships client is a team of qualified plumbers based in Keilor Park VIC. For business purposes they are looking for a reliable full-time business/administration trainee to join their team.Successful applicants will have the opportunity to undertake a nationally recognised qualification Certificate III in Business or Certificate IV in...

  • Apprenticeship Field Officer Team Leader

    5 days ago

    Melbourne, Victoria, Australia Coact Full time

    **Introduction**:If you're passionate about motivating, mentoring, coaching and leading an exceptional frontline team, this role is perfect for youBusy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer...