Doorperson - Crown Towers Perth

2 weeks ago

Perth, Western Australia Crown Resorts Full time

**Company Description**:
**Better begins here**

Crown Resorts is a great place to visit and it's and even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change
- for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The Role**

Crown is the ultimate destination for luxury, with our three established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests. At **Crown Towers**, luxury isn't just a promise—it's an experience. And behind every unforgettable stay is a team of passionate professionals who make it happen.

We're seeking an enthusiastic and dedicated individual to join the Crown Towers Bell Services Team as a **Doorperson**. As the first point of contact for our guests, the Doorperson plays a pivotal role in setting the tone for the Crown Towers experience. You'll deliver seamless arrivals and departures, offer thoughtful assistance, and ensure every guest feels genuinely welcomed from the moment they arrive.

This is a part time position (**48-76 hours** per fortnight) requiring flexibility to work across a 7 day roster.

In this role, you'll provide joyful experiences through your genuine care for guests as well as:

- Providing a warm and engaging arrival and departure experience
- Managing the flow of traffic on the hotel driveway
- Assisting with guest enquiries and providing directions
- Settling payment for hotel guests and casual parkers
- Support the Bell Services team in delivering five-star service

**About you**

You'll bring the following:

- A positive attitude and genuine care for guest experience
- An ability to multitask and work under pressure
- An ability to make quick decisions and remain composed at all times
- Clear and confident communication with guests and colleagues

**Additional Information**:
To be successful, you'll:

- Have a current Australian unrestricted manual drivers licence (no P plates)
- Have previous experience working in a front facing customer service position
- Be well presented and impeccably groomed
- Have excellent communication & interpersonal skills
- Be available to work across a rotating roster

**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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