Customer Service All Rounder

3 days ago

Sydney, New South Wales, Australia Blacktown Workers Club Group Ltd Full time

Work at one of the largest and most successful venues in WesternSydneyOngoing opportunities fortraining and development to help growyourcareer within the hospitality industry.Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.Above award rates About Us By any measure, the story of Workers Lifestyle Groupis a proud record of achievement.
Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney's burgeoning west.
BenefitsCompetitive casual rate above award rateEmployee Enterprise AgreementFree onsite undercover parkingUniforms providedStaff Christmas PartyStaff events - Trivia, Paint & Sip, KaraokeEmployee Assistance Program - up to 6 sessions annually25% staff discount with our food vendors Marlos All Day and Lusso Bistro About the Role In this All-Rounder role, your responsibilities will include, but not limited to:Building rapport with Members and Guests from diverse backgroundsAssisting Members and Guests with enquiries and requestsWorking in our Housekeeping, Bar and Gaming Area, including beverage service, TAB and KenoDelivery of great customer service experiences accurately and efficiently; andMaintaining cleanliness of our service areas.Requirements:Must be willing to work in smoking areas whilst wearing a face maskPrevious customer service experience is essentialCurrent RSA, RCG and ARCG qualification is essentialBar and gaming service experience is preferredAbility to work in a fast-paced environmentAble to meet the physical requirements of the role including standing for long periods of time; andExcellent interpersonal skills.Get to know us more at How to apply Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.

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