Sales And Service Technician

Supportive environment and company profit share. Join a strong family business with a difference.
About the business
Rezitech Services is a family-owned Australian business specialising in the industrial maintenance market.
In business since 1968, we have a rich and proud history which has laid the foundations for a strong and sustainable business now and into the future.
As sole Australian distributor for Belzona Polymerics for over 50+ years, Rezitech can offer a vast range of metal, rubber and concrete repair/protection materials to Australian industry. The diverse Belzona range enables our solutions to be used across almost all industries for the repair of machinery, equipment, buildings and structures. Belzona is THE go-to repair and protective coating in the market with over 70 years of history as the pioneer in this space.
We're committed to creating a dynamic, flexible, and diverse work environment rooted in strong ethical values. Here, you'll have the opportunity to advance your career and engage in stimulating challenges that foster professional growth.
Our vision is simple – "repair and protect for a sustainable future".
To do this our culture focuses on the 'three P's' – People, Planet & Profit.
About the role
An exciting opportunity exists for a suitably experienced Sales & Service Technician to join a well-established, progressive, Australian owned company. The role's core focus involves servicing and development of our product range into all industrial industries. Our products and services include:
Belzona Protective Coatings and Composites
: A range of high quality repair composites and protective coatings
Liquid Ring Vacuum Pumps
: Rezitech has its own range of liquid ring vacuum pumps for various industries.
WorkShop Repairs
: Our fully equipped workshops in both Townsville and Victoria allow for equipment repair (utilising Belzona) for all heavy industries.
ReziSafe
: A range of environmentally safe products, including safe chemicals and our new NanoPrep Surface preparation technology taking the market by storm.
An existing portfolio of clients will be handed over to the successful applicant for which they will be responsible for growing.
The key functions for this role are as follows:
Achieve or exceed sales budget
Hands on completion of workshop and on site application works from start to finish
Actively promote all products and services offered by Rezitech
Calculate and produce quotations in accordance with the budgeted gross profit
Compliance with company policies and direction from management
Effective reporting including the use of the "SharePoint" system
Sharing of information with the National Sales Manager and Rezitech sales staff
Regular visits to and servicing of the existing client base
Efficient and effective communication with clients
Technical assistance and advise to clients
New business development
Preparation of sales presentations
Follow up on sales leads
Documentation of all sales based activities and accurate record keeping in CRM.
OHS/WHS compliance
Provide customer training
Benefits and perks
Very competitive annual salary.
Fully Maintained company vehicle.
Generous employee profit share system where all employees benefit from profits made.
Opportunities for professional development and training.
Full company annual conference/function.
A fun, supportive and safe culture to work and grow professionally and personally.
For this position
Our Sales & Service Technician team around the country have come from varied backgrounds and industries. It is not so much previous experience that we are looking at for this role, rather we are trying to find the right person. We have a fantastic onboarding program and will teach you all the skills you need to know for this role.
The type of person we are looking for will be:
Humble but confident.
Drive to succeed and resilience to overcome obstacles.
Willing to listen and learn from experienced existing staff members.
Has a proactive mindset to seek out opportunities.
Enjoy working in a team environment.
Like working with their hands.
Have great interpersonal skills.
Is organised and can manage a busy workload.
Hard working and punctual.
Resilience and drive to work autonomously.
Skills and experience
5+ years in a Sales or Service Technician Role.
Can work autonomously and think for yourself.
Proven track record as an effective team player.
Shown a willingness to learn from others.
Takes an active approach to problem solving.
Demonstrated ability to multitask and prioritise work as required.
Can generate their own work and see opportunities to help support and add value to the department and business.
Some knowledge of the industrial coatings industry would be beneficial however not imperative. Some of our best sales technicians didn't have previous industry experience but were willing to learn
If you are looking for a fun, dynamic, autonomous role within a great family business that offers career progression as we embark on this exciting growth phase - we look forward to hearing from you