Guest Service Agent/Night Auditor

5 days ago

Adelaide, South Australia Breakfree Adelaide Full time

Located within the vibrant West End University precinct, **BreakFree Adelaide** is within walking distance to the city's hot spots, including the Convention Centre, Festival Theatre, Rundle Mall, the Adelaide Oval and more. With its superior friendly service and a variety of refurbished room types featuring all the comforts of home, you'll love the feeling of being around perpetually happy guests.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a **Guest Service Agent/ Night Auditor **and build your career with Accor.

**In this role you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Be responsible for the reception desk and processing of night audit and nightly reports
- Work the unique night shifts at our hotel from** **11pm to 7am**:

- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

**What we are looking for**:

- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A passionate person who is able to make both their colleagues and guests smile
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

**Why work for Accor?**
- With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
- Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
- Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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