Rostering / Customer Service Consultant - Queens

3 days ago

Perth, Western Australia Bupa Full time

Bupa Queens Park is a warm and inviting home, with a great staff culture, we encourage learning and provide support to all our employees, to help them provide the best care for our residents.

To learn more about our care home please visit: Bupa Queens Park - Aged Care Homes | Bupa Aged Care

**About the Role**

As Customer Service Consultant, you will contribute to a customer-centric administrative experience within the Care Home.

Facilitating a great customer and employee experience within the Care Home, delivering excellence in all aspects of the internal and external customer journey and actively performing the duties across three core focus areas to ensure consistent provision of customer service:

- Support the Care home employee experience through rostering, recruitment activities, onboarding and induction of new starters, and managing employee leave.

**Skills and Experience**
- Certificate IV in Business Administration is desirable but not essential
- Previous experience in rostering
- Well-developed administrative skills.
- Possesses good verbal and written communication skills.
- Strong interpersonal skills and a customer service focus.
- Possesses comprehensive computer knowledge (Microsoft Word and Microsoft Excel) or be required to use a computer on a regular basis.

**How to Apply**

Bupa Villages and Aged Care is a NDIS approved provider. As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement - successful applicants will have this cost reimbursed upon commencement.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

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