Pt Retail Sales Assistant

3 days ago

Melbourne, Victoria, Australia M.J. Bale Full time

**Introduction**:
M.J. Bale is Australia's foremost gentlemen's clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
**Description**:
The M.J. Bale PT Retail Sales Assistant position is an integral part of our retail team, contributing to the overall success of our company. This position requires a dedicated and customer-focused individual who is passionate about delivering exceptional service and driving sales. Key responsibilities and main tasks for this role include:

- Assisting the Store Manager and Assistant Store Manager in day-to-day operations, including opening and closing procedures, cash handling, and ensuring the store presents a well-maintained appearance.
- Delivering outstanding customer service by greeting and assisting customers with product selection, fitting, and styling advice.
- Actively participating in sales generation by demonstrating product knowledge, promoting current promotions, and achieving personal and store sales targets.
- Supporting inventory management by monitoring stock levels, conducting regular stock takes, and replenishing merchandise on the shop floor.
- Contributing to a positive team environment by effectively communicating with colleagues, providing support as needed, and fostering a culture of teamwork.
- Adhering to company policies and procedures regarding visual merchandising standards, security measures, and health & safety guidelines.

Required skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work effectively in a team environment
- Good problem-solving and decision-making abilities
- Attention to detail and accuracy in completing tasks
- Familiarity with retail point of sale (POS) systems
- Basic understanding of men's fashion and styling principles

Required experiences
- Prior experience in a retail sales or customer service role
- Demonstrated success in meeting sales targets and KPIs
- Experience handling cash transactions and operating POS systems
- An understanding of inventory management and stock control processes

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