Business Process Analyst
2 weeks ago
Baseline clearance minimumLarge Federal government customerContract enagement initial 6 to 12-month contract About the company:Green Light is one of Australia's most successful and fastest growing IT services businesses.
We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.
About the engagement:Green Light Australia require a Business Process Analyst to join our delivery team and help determine customer requirements and communicate them effectively to all stakeholders involved.
The Business Analyst will be reviewing and analysing the organisations' business intentions, services, processes and information needs to identify changes that lead to business improvements.
Responsibilities:Lead requirements gathering with a wide range of customers from across the business to understand the key stakeholder needs.Work with user groups to gather and analyse end user requirements, conduct workshops and interviews.Analysing workflow to create process maps, use case and isolate areas of potential improvement and modelling.Process analysis, process improvement, process re-engineering.Work within time stringent projects, within large complex environments, creating detailed documentation, analysing requirements and processes.Align success to define and share process based best practices across the business.Communicate and champion process analysis and continuous improvement initiatives.
Requirements:Extensive experience in a Business Process AnalystStrong experience in process analysisand process re-engineering.Experience in Service Managementis mandatory.Demonstrated experience in change management.Experience in reviewing and implementing process improvements for underperforming business units.Excellent stakeholder management skills and the ability to influence and inspire.Proven ability to work on large scale initiatives.
Culture:Innovative and continually improving cloud-based environment which encourages process improvementLarge enterprise end customerCollaborative work environmentBenefits:Long term engagement, great opportunity to develop and grow into a roleDiverse workplace with an opportunity to develop agnostic experience across a wide range of projects and technical environmentsAttractive working environment – emphasis on workplace professionalism and flexibility How to Apply:Click APPLY or contact John Erni – Senior Resource Manager for a confidential discussion with Green Light Worldwide.
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