Retail: Customer Service

1 week ago

Sydney, New South Wales, Australia Telstra Full time

Telstra Retail: Customer Service & Sales Consultant
Telstra is hiring for a Telstra Retail: Customer Service & Sales Consultant.
Join to apply and be part of a connected future with a leading Aussie brand.
Overview
Our purpose is to build a connected future so everyone can thrive.
A Telstra Retail Consultant focuses on helping customers connect faster, better, and smarter.
You will be trained on the latest tech and gadgets to provide consultative service and solutions for customers.
Responsibilities
Build connections with a variety of new and existing customers
Develop customised solutions for customers
Aim to reach and exceed sales targets and KPIs
Learn and grow within the role and beyond
Provide positive, resilient customer service in a busy store
Qualifications & Attributes
Experience in a customer-facing role
Ability to quickly learn and apply product knowledge
Positive attitude and adaptability in a fast-paced environment
Benefits & Perks
30% off Telstra services
Exclusive discounts across 240 brands and partners
Flexible parental leave options
Access to 17,000 learning programs
Monthly performance rewards and recognition
More benefits available
Locations & Employment Type
Locations: Mt Druitt, Penrith, Richmond (other stores may be available)
Casual, Part Time, and Full-Time roles available
Store hours vary
Application Process
Hit Apply now.
After submission, you may be invited to an assessment supported by HireVue.
Please check your email for next steps.
Work Environment & Inclusion
We value diversity and strive to create an inclusive workplace where everyone is respected, valued, and safe.
Telstra supports flexible work arrangements and invites you to share pronouns and reasonable adjustments during recruitment.
Seniority level: Entry level
Employment type: Part-time (with options for Casual, Part Time, and Full-Time)
Job function: Customer Service and Sales
Industries: Retail Appliances, Electrical, and Electronic Equipment
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