Retail: Customer Service

2 weeks ago

Sydney, New South Wales, Australia Telstra Full time
Telstra Retail: Customer Service & Sales Consultant

Telstra is hiring for a Telstra Retail: Customer Service & Sales Consultant. Join to apply and be part of a connected future with a leading Aussie brand.

Overview

Our purpose is to build a connected future so everyone can thrive. A Telstra Retail Consultant focuses on helping customers connect faster, better, and smarter. You will be trained on the latest tech and gadgets to provide consultative service and solutions for customers.

Responsibilities
  • Build connections with a variety of new and existing customers
  • Develop customised solutions for customers
  • Aim to reach and exceed sales targets and KPIs
  • Learn and grow within the role and beyond
  • Provide positive, resilient customer service in a busy store
Qualifications & Attributes
  • Experience in a customer-facing role
  • Ability to quickly learn and apply product knowledge
  • Positive attitude and adaptability in a fast-paced environment
Benefits & Perks
  • 30% off Telstra services
  • Exclusive discounts across 240 brands and partners
  • Flexible parental leave options
  • Access to 17,000 learning programs
  • Monthly performance rewards and recognition
  • More benefits available
Locations & Employment Type
  • Locations: Mt Druitt, Penrith, Richmond (other stores may be available)
  • Casual, Part Time, and Full-Time roles available
  • Store hours vary
Application Process

Hit Apply now. After submission, you may be invited to an assessment supported by HireVue. Please check your email for next steps.

Work Environment & Inclusion

We value diversity and strive to create an inclusive workplace where everyone is respected, valued, and safe. Telstra supports flexible work arrangements and invites you to share pronouns and reasonable adjustments during recruitment.

Seniority level: Entry level

Employment type: Part-time (with options for Casual, Part Time, and Full-Time)

Job function: Customer Service and Sales

Industries: Retail Appliances, Electrical, and Electronic Equipment


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