Soc Manager

1 week ago

Brisbane, Queensland, Australia Cybercx Full time

Hyper growth business
- Work with industry leaders
- Development opportunities

CyberCX is Australia's leading independent cyber security consultancy organisation. To support our rapid growth, we are looking motivated and passionate Security Operations Centre (SOC) Manager to work in our Brisbane office. SOC Manager is a key member of the MSS leadership team in the region. This role will lead the activities and management of the Managed Security Services operations team in the region.

This role will oversee customer engagements, identify and champion service improvements, coordinate on-boarding activities for new clients and are responsible for managing to agree budgets.

**Key responsibilities**
- Ensure high quality monitoring, triage and alerting services are delivered to our clients
- Provide high-level incident response coordination, engineering and operational support to MSS operations and projects
- Manage competing priorities by directing effort through the team leads
- Manage and the delivery of services and ensure that customer service levels are met in line with agreed SLA's
- Track performance of MSS SOC team and drive quality assurance monitoring, innovation and improvement
- Lead, coach and build high performing teams through inspirational people leadership, and continually work with individuals in their development with goal setting and progression planning

**About you**
- Experience in the management or leadership of operational security capabilities
- 5+ years' experience in IT security operations
- Experience in project management or governance functions
- Experience leading high performing and cohesive teams
- Experience in incident response, security governance, security operations, understanding IT security tools
- Experience with engaging and providing security advice to stakeholders in complex environments, managing project schedules, resourcing and delivery
- Exceptional stakeholder engagement and communication skills with an ability to build credibility with senior leaders and internal working teams
- The ability to build a shared understanding of, and commitment to, CyberCX's purpose, values and agreed processes and practice

**About CyberCX**
CyberCX has united Australia and New Zealand's most trusted cyber security companies to deliver the most comprehensive end to end cyber security services offering to enterprises and governments. With a workforce of over 1300 cyber security professionals and a footprint of over 20 offices across Australia and New Zealand and global presence in Europe and US, CyberCX offers a full suite of cyber security services.

If you're looking to continuously grow and to embrace disruptive methods and technologies to protect customers, submit your CV by following the "Apply" button.

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